🆚 HubSpot CRM vs. Microsoft Dynamics 365

Type

Customer relationship management system
Customer relationship management system

About

HubSpot CRM is an all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database.

It offers contact and deal management with visual sales pipelines, email tracking, live chat and chatbots, workflow automation, reporting dashboards, data sync and enrichment, and over 2,000 integrations.

Microsoft Dynamics 365 is a cloud-based suite of CRM and ERP applications that unifies customer relationship management and enterprise resource planning processes on a single platform.

It includes modular applications for sales, customer service, finance, supply chain management, commerce, and human resources, provides embedded AI capabilities through Microsoft Copilot, and natively integrates with Microsoft 365, the Power Platform, and Azure services.

Headquarters

Cambridge, Massachusetts, United States
Redmond, Washington, United States

Website

Pricing

Free version ✔️ Up to 1,000 contacts
Smart CRM
Professional $45/seat/month
Enterprise $75/seat/month
Sales Hub
Starter $10+/seat/month
Professional $100/seat/month
Enterprise $150/seat/month
Free version ❌Free 30-day trial
Dynamics 365 Sales
Professional $65/user/month
Enterprise $105/user/month
Premium $150/user/month
Dynamics 365 Customer Service
Professional $50/user/month
Enterprise $105/user/month
Premium $195/user/month

Categories

CRM › Rank #1
CRM › Rank #9
ERP › Rank #2

Popularity

Determined by the number of sites using each technology.

The HubSpot CRM system is 29 times more popular than Microsoft Dynamics 365.
Total websites

Market share

CRM

Popularity by country

Determined by the number of sites detected from each country.

HubSpot CRM is more popular in the United States, the United Kingdom, and Australia, while Microsoft Dynamics 365 is more popular in Saudi Arabia, Qatar, and Brunei Darussalam.
United States
United Kingdom
Australia
Germany
France
Netherlands
Canada
Spain
Japan
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

HubSpot CRM is more popular among sites focused on business, marketing and merchandising, and Internet services, while Microsoft Dynamics 365 is more commonly used on government and military sites.
Business
Marketing/Merchandising
Internet Services
Software/Hardware
Education/Reference
Online Shopping
Health
Finance/Banking
Real Estate
Travel

Top sites

Top-ranked sites that use these technologies.

Name
Rank
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Name
Rank
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See also

🗃️ About This Data