🆚 HubSpot CRM vs. Zendesk
- 📈 Zendesk is twice as popular as HubSpot CRM.
- 🌎 Zendesk is more popular in the United States, the United Kingdom, and Australia.
- 🌍 HubSpot CRM is more popular in Norway, Finland, and Mongolia.
HubSpot CRM
ZendeskType
About
HubSpot CRM is an all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database.
It offers contact and deal management with visual sales pipelines, email tracking, live chat and chatbots, workflow automation, reporting dashboards, data sync and enrichment, and over 2,000 integrations.
Zendesk is a customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.
It enables businesses to automate routine customer interactions with AI, route and prioritize tickets intelligently, build knowledge bases with content gap detection, export reports and dashboards, and integrate with over 2,000 applications.
Headquarters
Pricing
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in Finland in the CRM category.
- 🥇 Most popular in Norway in the CRM category.
- 🥈 Second most popular in the United States in the CRM category.
- 🥈 Second most popular in the United Kingdom in the CRM category.
- 🥈 Second most popular in Canada in the CRM category.
- 🥇 Most popular in the United States in the CRM category.
- 🥇 Most popular in the United States in the Customer Support category.
- 🥇 Most popular in the United Kingdom in the CRM category.
- 🥇 Most popular in the United Kingdom in the Customer Support category.
- 🥇 Most popular in Australia in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
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Jira Service Management🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.