⚡ Customer Reviews in Malaysia

Online customer review platforms allow people to share their experiences with companies, products and services through ratings and reviews.

Malaysia is a Southeast Asian country with a population of over 34 million people.

According to our data, customer review platforms are used on 3.1% of websites from Malaysia.

⭐ Most Popular in 2026

The following chart shows the top customer review websites in Malaysia in 2026, based on market share.

The most popular is Judge.me with a share of 25.3%, followed by Trustindex with 20.2% and Tripadvisor with 18.2%.

Judge.me 25.3%
Trustindex 20.2%
Tripadvisor 18.2%
Facebook Reviews 6.1%
Loox 5.4%
Trustpilot 4.7%
Stamped 4.4%
Yotpo 3%
Bazaarvoice 3%
WP Review 2%
Clutch 1.7%
Google Customer Reviews 1.7%
Trusted Shops 1.3%
Capterra 1.3%
Other 1.7%

🚀 Highlights

Here is a list of the top websites that are more popular in Malaysia than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Judge.me ^(-2)
2. Trustindex ^(-2)
4. Facebook Reviews ^(-12)
5. Loox ^(-4)
7. Stamped ^(-4)
9. Bazaarvoice ^(-5)
10. WP Review ^(-10)
11. Clutch ^(-4)
14. Capterra ^(-3)
16. Ryviu ^(-21)

✨ Best Customer Review Websites

Below is a more detailed list of the top 25 of the 35 customer review websites used on sites from Malaysia, ranked by their market share.

Rank	Name	Market share
1	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	25.3%
2	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	20.2%
3	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	18.2%
4	Facebook Reviews Menlo Park, California, United States A review platform from Facebook that allows users to rate and provide feedback on businesses' products or services. Free	6.1%
5	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	5.4%
6	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	4.7%
7	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	4.4%
8	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	3%
9	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	3%
10	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	2%
11	Clutch Washington, DC, United States A B2B marketplace that offers client feedback through verified reviews. Free$499+/year	1.7%
12	Google Customer Reviews Mountain View, California, United States A free service that allows website owners to collect feedback from customers who've made a purchase on their site. Free	1.7%
13	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	1.3%
14	Capterra Stamford, Connecticut, United States A technology review platform focused on the software industry. Free$$$	1.3%
15	Yelp San Francisco, California, United States An American crowd-sourced review platform where users publish ratings and written feedback about local businesses. Free$180+/month	1%
16	Ryviu Thai Nguyen, Vietnam An e-commerce review-management platform that lets merchants collect, import, and showcase product reviews on their online stores. Free$6.99+/month	0.7%
17	eKomi Berlin, Germany A German customer feedback and review management platform. $65+/month	0.7%
18	Slashdot San Diego, California, United States A technology-related news website with a business software comparison directory.	0.7%
19	Better Business Bureau Arlington, Virginia, United States An American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness. Free$510+/year	0.7%
20	G2 Chicago, Illinois, United States A B2B software and services review platform. Free$$$	0.7%
21	SourceForge Business Software San Diego, California, United States A software repository and business software comparison platform. $415+/month	0.7%
22	Bark London, United Kingdom An online marketplace that connects customers with local and online professionals.	0.3%
23	WP Ultimate Review Dhaka, Bangladesh A WordPress plugin for collecting reviews from website visitors along with ratings and other relevant data. Free$29+/year	0.3%
24	Google Review Widget Potsdam, Germany A third-party solution that allows website owners to embed their Google Reviews into websites with two lines of code. Free€69/year	0.3%
25	Trustmary Jyväskylä, Keski-Suomi, Finland A Finland-based customer feedback platform focused on creating video testimonials and automating customer reviews. $194+/month	0.3%

👉 See Also

🌎 Customer Reviews in other countries

Data is based on the analysis of 9,736 websites from Malaysia.
Statistics were last calculated on March 21, 2026.
For details, see our methodology and disclaimer.