⚡ Customer Review Platforms in Thailand

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

Thailand is a Southeast Asian country with a population of around 72 million people.

According to our data, customer review platforms are detected on 1.4% of websites from Thailand.

Statistics based on 23K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in Thailand in 2026, based on market share.

The most popular is Tripadvisor, which dominates the market with an overwhelming 59.9% share.
It is followed by Trustindex with 13% and Judge.me with 6.5%.

Tripadvisor 59.9%
Trustindex 13%
Judge.me 6.5%
Facebook Reviews 4.6%
Trustpilot 4%
Bazaarvoice 2.2%
Yotpo 2.2%
Agoda 1.9%
WP Review 1.5%
Stamped 1.5%
EmbedSocial 1.2%
Restaurant Guru 1.2%
WP Ultimate Review 1.2%
Loox 1.2%
Clutch 0.9%

🚀 Highlights

Here is a list of the top platforms that are more popular in Thailand than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Tripadvisor ^(-1)
2. Trustindex ^(-2)
4. Facebook Reviews ^(-13)
6. Bazaarvoice ^(-8)
8. Agoda ^(-62)
9. WP Review ^(-11)
11. EmbedSocial ^(-10)
12. Restaurant Guru ^(-27)
13. WP Ultimate Review ^(-31)
16. AiTrillion ^(-55)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 26 customer review platforms used on sites from Thailand, ranked by their market share.

Rank	Name	Market share
1	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	59.9%
2	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	13%
3	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	6.5%
4	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	4.6%
5	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	4%
6	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	2.2%
7	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	2.2%
8	Agoda Norwalk, Connecticut, United States An online travel platform with a strong presence in Asia, offering booking services for hotels, vacation rentals and flights, along with customer reviews and travel deals.	1.9%
9	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	1.5%
10	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	1.5%
11	EmbedSocial Skopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people. Free$29+/month	1.2%
12	Restaurant Guru A restaurant aggregator that provides comprehensive information such as visitor reviews, menus, and photos. Free	1.2%
13	WP Ultimate Review Dhaka, Bangladesh A WordPress plugin for collecting reviews from website visitors along with ratings and other relevant data. Free$29+/year	1.2%
14	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	1.2%
15	Clutch Washington, DC, United States A B2B marketplace that offers client feedback through verified reviews. Free$499+/year	0.9%
16	AiTrillion Claymont, Delaware, United States An all-in-one marketing platform with tools for email marketing, SMS, loyalty rewards, reviews, automation and integration with Shopify, Magento and WooCommerce. Free$99+/month	0.9%
17	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	0.6%
18	Sitejabber Menlo Park, California, United States A consumer review platform that helps people avoid fraudulent websites and find good ones. $200+/month	0.6%
19	ReviewsOnMyWebsite Edmonton, Alberta, Canada A cloud-based software that allows businesses to collect, monitor, and display customer reviews on their websites. $9+/month	0.6%
20	Better Business Bureau Arlington, Virginia, United States An American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness. Free$510+/year	0.3%
21	Reviews.io Berlin, Germany A review platform that allows businesses to better understand their customers and improve their shopping experience. $29+/month	0.3%
22	Google Customer Reviews Mountain View, California, United States A free service that allows website owners to collect feedback from customers who've made a purchase on their site. Free	0.3%
23	PowerReviews Chicago, Illinois, United States Enables businesses to collect and display more and better ratings and reviews to maximize conversions. $25,000+/year	0.3%
24	Feefo Petersfield, Hampshire, United Kingdom A customer review and feedback management platform that helps businesses collect, verify, and showcase genuine reviews from customers. £99+/month	0.3%
25	GatherUp Westminster, Colorado, United States A cloud-based review management platform with review monitoring on 100+ sites and AI-powered automation.	0.3%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 23,167 websites from Thailand.
We currently track the presence of 76 customer review platforms across the web.
Of these, 26 were detected on websites from Thailand.
Statistics were last calculated on May 14, 2026.
For more details, see our methodology and disclaimer.