⚡ Customer Review Platforms in Thailand

Online customer review platforms allow people to share their experiences about companies, products, and services through ratings and reviews, helping others decide where to shop or what to buy while providing businesses with direct customer feedback.

Thailand is a Southeast Asian country with a population of around 72 million people.

According to our data, customer review platforms are detected on 1.6% of websites from Thailand.

Statistics based on 23K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top customer review platforms in Thailand in 2026, based on market share.

The most popular is Tripadvisor, which dominates the market with an overwhelming 59.2% share.
It is followed by Trustindex with 13.1% and Judge.me with 5.9%.

Tripadvisor 59.2%
Trustindex 13.1%
Judge.me 5.9%
Facebook Reviews 4.7%
Trustpilot 3.9%
Yotpo 2.5%
Bazaarvoice 2.2%
Stamped 2%
Agoda 2%
WP Review 1.7%
Booking.com 1.7%
Loox 1.4%
EmbedSocial 1.4%
Restaurant Guru 1.1%
AiTrillion 0.8%

🚀 Highlights

Here is a list of the top platforms that are more popular in Thailand than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Tripadvisor ^(-1)
2. Trustindex ^(-2)
4. Facebook Reviews ^(-13)
6. Yotpo ^(-1)
7. Bazaarvoice ^(-7)
8. Stamped ^(-2)
9. Agoda ^(-64)
10. WP Review ^(-10)
11. Booking.com ^(-14)
13. EmbedSocial ^(-8)

✨ Best Customer Review Platforms

Below is a more detailed list of the top 25 of the 30 customer review platforms used on sites from Thailand, ranked by their market share.

Rank	Name	Market share
1	Tripadvisor Needham, Massachusetts, United States A global travel guidance platform that aggregates user-generated reviews, ratings, and pricing information for hotels, restaurants, and attractions worldwide. $$$	59.2%
2	Trustindex Budapest, Hungary A subscription-based review management service that aggregates customer reviews and displays them on websites through customizable widgets. $65+/year	13.1%
3	Judge.me London, United Kingdom An e-commerce review platform that helps online merchants collect and display customer and product reviews on their stores. Free$15/month	5.9%
4	Facebook Reviews Menlo Park, California, United States A review platform integrated into Facebook Pages that allows users to recommend businesses and share feedback on products or services. Free	4.7%
5	Trustpilot Copenhagen, Denmark A global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation. Free$299+/month	3.9%
6	Yotpo New York, United States A cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite. Free$15+/month	2.5%
7	Bazaarvoice Austin, Texas, United States A user-generated content platform for brands and retailers that drives conversions through star ratings, consumer reviews, Q&A, social content, sampling, and creator and influencer marketing. $6,500+/year	2.2%
8	Stamped Vancouver, British Columbia, Canada An e-commerce reviews and loyalty platform that helps online retailers collect customer ratings, reward repeat buyers, and manage engagement from a unified dashboard. $23+/month	2%
9	Agoda Norwalk, Connecticut, United States An online travel platform with a strong presence in Asia, operating as part of Booking Holdings, that allows users to search, compare, and book hotels, vacation rentals, and flights. Free$$$	2%
10	WP Review Singapore A WordPress plugin that helps website owners add review functionality to their sites. Free$67/year	1.7%
11	Booking.com Norwalk, Connecticut, United States An online travel platform that allows users to search, compare, and book accommodations, flights, car rentals, airport taxis, and travel experiences. Free$$$	1.7%
12	Loox Tel Aviv, Israel A social proof marketing platform built for Shopify that turns real customers into ambassadors that submit visual reviews, share product experiences, and refer friends. $12.99+/month	1.4%
13	EmbedSocial Skopje, Macedonia A social media aggregator that enables brands to collect and embed social media posts or reviews published by other people. Free$29+/month	1.4%
14	Restaurant Guru Road Town, British Virgin Islands A restaurant search and discovery platform that aggregates restaurant information from multiple sources to help users find places to eat. Free	1.1%
15	AiTrillion Claymont, Delaware, United States An all-in-one marketing platform with tools for email marketing, SMS, loyalty rewards, reviews, automation and integration with Shopify, Magento and WooCommerce. Free$99+/month	0.8%
16	WP Ultimate Review Dhaka, Bangladesh A WordPress plugin for collecting reviews from website visitors along with ratings and other relevant data. Free$29+/year	0.8%
17	Clutch Washington, DC, United States A B2B marketplace that helps organizations find and evaluate service providers through verified client reviews, company profiles, and market research. Free$499+/year	0.8%
18	LocalImpact Edmonton, Alberta, Canada A cloud-based customer review platform for managing and publishing business reviews. $9+/month	0.8%
19	Airbnb San Francisco, California, United States An online marketplace that enables users to book short-term accommodations, including homes, apartments, and hotels offered by hosts worldwide. Free$$$	0.6%
20	SmartCustomer Menlo Park, California, United States A consumer review platform that helps people evaluate businesses, share purchasing experiences, and avoid scams. $200+/month	0.6%
21	Trusted Shops Cologne, Germany A German online platform that provides customer reviews, a trusted certification mark, and buyer protection. €40+/month	0.6%
22	Vrbo Seattle, Washington, United States An online vacation rental marketplace that connects travelers with property owners offering entire homes, apartments, cabins, and other private accommodations for short-term stays. $$$	0.3%
23	PowerReviews Chicago, Illinois, United States A ratings and reviews platform that helps brands and retailers collect, manage, and display customer feedback for their products. $25,000+/year	0.3%
24	Reviews.io Berlin, Germany A review platform that allows businesses to better understand their customers and improve their shopping experience. $29+/month	0.3%
25	GatherUp Westminster, Colorado, United States A cloud-based review management platform with review monitoring on 100+ sites and AI-powered automation.	0.3%

👉 See Also

🌎 Customer Reviews in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 23,023 websites from Thailand.
We currently track the presence of 79 customer review platforms across the web.
Of these, 30 were detected on websites from Thailand.
Statistics were last calculated on August 13, 2026.
For more details, see our methodology and disclaimer.