📈 Customer Support Technologies Ranked #26–#36 in France

See the Top 25

Customer support software covers a wide range of tools, such as help desks, ticketing systems, knowledge bases, customer service platforms, and IT service management (ITSM) solutions, all designed to help companies handle and respond to customer questions or issues.

France is a Western European country with a population of around 69 million people.

The following list shows the customer support technologies ranked from 26th to 36th out of 36 used on websites in France.

RankNameMarket share
26
HappyFox
Irvine, California, United States

A web-based, AI-driven, multi-channel help desk software that can handle requests via email, phone, and live chat.

$29+/agent/month
27
Sprinklr Service
New York, United States

A customer service solution that unifies voice, digital and social channels.

$249/seat/month
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Featurebase
Tallinn, Estonia

A support and product management suite that combines AI-assisted customer support, user feedback collection, public roadmaps, and product update announcements in a single platform.

Free$37+/seat/month
29
Acquire
San Francisco, California, United States

A conversational customer support platform that helps businesses bring all of their digital interaction channels into one single dashboard.

$$$
30
Jira Service Management
Sydney, Australia

A service management solution developed by Atlassian for IT and service teams.
31
Kayako
Austin, Texas, United States

A unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform.

$39+/agent/month
32
Meiqia
Beijing, China

A Chinese AI-powered customer service platform with live chat, AI chatbots, and voice AI agents.

Free1,888 RMB+/seat/year
33
Infobip
London, United Kingdom

A global cloud communications platform that offers omnichannel messaging via SMS, email, WhatsApp, Messenger, Telegram, and Viber, along with identity management, user authentication, and contact center solutions.

€39+/month
34
Freshservice
San Mateo, California, United States

A cloud-based IT service management and enterprise service management platform that helps organizations handle IT and employee service requests, assets, operations, and cross-department workflows in a unified system.

$19+/agent/month
35
Khoros
Austin, Texas, United States

An all-in-one digital contact center platform designed for enterprise-scale customer engagement.

$$$
36
Five9
San Ramon, California, United States

A contact center solution with digital engagement, analytics, workforce optimization, AI and automation.

$119+/month

👉 See Also

Data is based on the analysis of 111,745 websites from France.
Statistics were last calculated on .
For details, see our methodology and disclaimer.