πŸ“ˆ Live Chat Software Ranked #26–#50 in China

See the Top 25

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

China is an East Asian country with a population of around 1.4 billion people.

The following list shows the live chat software ranked from 26th to 50th out of 68 used on websites in China.

RankNameMarket share
26
Chatty
Hanoi, Vietnam

A live chat and AI sales agent built for Shopify stores that enables real-time customer support and automated product guidance through a customizable chat widget.

Free$19.99+/month
27
Call Now Button
Amsterdam, Netherlands

A WordPress plugin that adds a floating click-to-call button to a website, allowing mobile visitors to initiate phone calls with one tap.

FreeOpen source$49.90/year
28
Salesforce Enhanced Chat
San Francisco, California, United States

A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels.

$75+/user/month
29
Smartsupp
Brno, Czech Republic

A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

Free$14+/month
30
Chat Plus
Tokyo, Japan

A Japanese live chat solution with AI chatbots.

Β₯1,500+/month
31
Chatbase
Toronto, Ontario, Canada

A platform that enables businesses to build AI agents to handle customer support, resolve issues, and take actions through conversations across chat, email, and voice.

Free$40+/month
32
Tochat.be
Madrid, Spain

A Spanish platform that allows users to embed WhatsApp click-to-chat widgets to capture leads and interact with website visitors.

$5+/month
33
Leadoo
Helsinki, Finland

A conversion platform that uses interactive on-site engagement tools, AI-enhanced chatbots, smart forms, visual bots, and analytics to help businesses turn passive website traffic into qualified leads.

Free€699+/month
34
ChatBot
WrocΕ‚aw, Poland

An AI platform that allows you to build and deploy conversational chatbots without any coding skills.

$65+/month
35
Re:amaze
Tempe, Arizona, United States

A multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat.

$29+/user/month
36
Sprinklr
New York, United States

An AI-powered customer experience management platform.

$15,000+/year
37
Respond.io
Hong Kong

An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more.

$99+/month
38
ElevenLabs
New York, United States

An AI audio platform specializing in natural-sounding speech synthesis, text-to-speech, speech-to-text, voice generation, conversational AI, and automated dubbing.

Free$5+/month
39
Boost
Ho Chi Minh City, Vietnam

An AI-powered search and discovery solution for Shopify stores that improves product findability and browsing by enhancing site search, filters, recommendations, and merchandising.

$29+/month
40
EnvyBox
Penza, Russia

A suite of marketing and conversion-focused widgets for websites designed to capture leads, engage visitors, and support online sales.

840 RUB+/month
41
Sunshine Conversations
San Francisco, California, United States

A customizable messaging platform that allows users to connect third-party bots and leverage the API.

$115+/agent/month
42
Provide Support
New York, United States

A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems.

$24+/month
43
Laiye
Beijing, China

An AI-driven robotic process automation platform that enables governments and enterprises to develop digital workforces using large language models.

$$$
44
Qualified
San Francisco, California, United States

An agentic marketing platform for B2B companies that identifies and engages high-intent website visitors and inbound leads.

$3,500+/month
45
Voiceflow
San Francisco, California, United States

A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding.

Free$60+/month
46
Gist
Newark, Delaware, United States

A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk.

Free$29+/month
47
Daktela
Prague, Czech Republic

A cloud-based omnichannel CCaaS platform that combines AI chatbots, voicebots, intelligent call routing, and an integrated CRM module.

€30+/user/month
48
Collect.chat
Newark, Delaware, United States

An interactive chatbot platform that allows website owners to create automated conversational forms without coding.

Free$24+/month
49
Rocket.Chat
Wilmington, Delaware, United States

An open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients.

FreeOpen source$$$
50
Instabot
New York, United States

A conversational AI platform that allows users to build chatbots capable of understanding audience needs, curating information, answering questions, capturing leads, and booking meetings instantly.

$70+/month

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