📈 Live Chat Software Ranked #26–#48 in Hong Kong

See the Top 25

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Hong Kong is an East Asian special administrative region of China with a population of around 7.5 million people.

The following list shows the live chat software ranked from 26th to 48th out of 48 used on websites in Hong Kong.

RankNameMarket share
26
Help Scout
Boston, Massachusetts, United States

A complete customer communications platform with shared inbox, live chat and help desk.

Free$25+/user/month
27
Salesforce Enhanced Chat
San Francisco, California, United States

A modern live chat and messaging solution from Salesforce that replaces the legacy Salesforce Chat and supports real-time and asynchronous conversations across web and mobile channels.

$75+/user/month
28
Chatbase
Toronto, Ontario, Canada

A platform that enables businesses to build their own AI agents to handle customer support, resolve issues, and take meaningful actions through AI-driven conversations.

Free$40+/month
29
Sunshine Conversations
San Francisco, California, United States

A customizable messaging platform that allows users to connect third-party bots and leverage the API.

$115+/agent/month
30
Gladly
San Francisco, California, United States

A customer service platform for B2C companies that unifies customer conversations, profile data, and service workflows across channels into a single view.

$180+/user/month
31
Drift
Atlanta, Gerogia, United States

A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages.

$75+/user/month
32
Channel Talk
Seoul, Korea

An all-in-one AI messenger tool designed to redefine customer service by providing a VIP concierge experience.

Free$36+/month
33
Re:amaze
Tempe, Arizona, United States

An integrated customer service, live chat, and helpdesk platform for online businesses.

$29+/user/month
34
Botpress
Quebec City, Canada

An all-in-one platform for developers building chatbot applications powered by the latest LLMs.

Free$89+/month
35
Chat2Desk
Saint Petersburg, Russia

A chat center for websites with integrations with WhatsApp, Instagram, Telegram, Facebook and desktop, iOS and Android software for operators.

Free$10+/month
36
Ada
Toronto, Ontario, Canada

An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve.

$$$
37
Sprinklr Service
New York, United States

A customer service solution that unifies voice, digital and social channels.

$249/seat/month
38
iAdvize
Nantes, France

A conversational conversion platform that provides AI-powered shopping assistants for e-commerce.

$290+/month
39
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month
40
Chat Plus
Tokyo, Japan

A Japanese live chat solution with AI chatbots.

41
Pure Chat
Scottsdale, Arizona, United States

A live chat platform designed to help businesses engage website visitors through a customizable chat widget.

$49+/month
-
Leadoo
Helsinki, Finland

A conversion platform that uses interactive on-site engagement tools, AI-enhanced chatbots, smart forms, visual bots, and analytics to help businesses turn passive website traffic into qualified leads.

Free€699+/month
43
Provide Support
New York, United States

A live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems.

$24+/month
44
Emplifi
Columbus, Ohio, United States

An unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies.

$2,400+/year
-
Chatwoot
San Francisco, California, United States

An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations.

FreeOpen source$19+/agent/month
46
Sprinklr
New York, United States

An AI-powered customer experience management platform.

$15,000+/year
47
Azure AI Bot Service
Redmond, Washington, United States

A coding-based platform that enables developers to build and deploy intelligent, fully customizable, enterprise-grade conversational AI bots.

Free$$$
48
Giosg
Helsinki, Finland

A sales acceleration platform that combines live chat, chatbots, AI and interactive content to maximize online sales by improving the online experience.

$$$

👉 See Also

Data is based on the analysis of 17,964 websites from Hong Kong.
Statistics were last calculated on .
For details, see our methodology and disclaimer.