Medallia

San Francisco, California, United States

Medallia is a customer experience management platform that helps companies listen, understand, and take action on employee feedback.

According to our data, Medallia ranks 80th among the web analytics tools we track.
It has 0.06% of the web analytics market share and is detected on 0.03% of all websites.

πŸ’Έ Pricing

Medallia is a commercial product priced starting at $20,000 per year.

Medallia Professional Edition Platform$20,000+/year
Medallia Digital Web$30,900+/year
Medallia Experience Cloud$168,000+/year

πŸ“Š Rankings and Market Share

πŸ† Medallia Awards

⚑ Sites Using Medallia

We have data on 969 websites that use the Medallia web analytics tool. Here is a list of some of the top ranked ones.

The highest rated site using Medallia is walmart.com.

#WebsiteRankCountryLanguage
1 walmart.com #162 American English
2 irs.gov #183 United States English
3 bankofamerica.com #280 American English
4 mayoclinic.org #391 United States English
5 sky.com #1,053 United Kingdom British English
6 wellsfargo.com #1,055 United States English
7 ulta.com #1,397 American English
8 liverpool.com.mx #1,523 Mexico Spanish
9 ford.com #1,555 United States American English
10 toyota.com #1,629 English
11 cvs.com #1,705 United States English
12 royalcaribbean.com #1,740 United States English
13 medallia.com #1,741 United States English
14 empik.com #1,875 Poland Polish
15 se.com #2,020 France English
16 bathandbodyworks.com #2,116 United States American English
17 bell.ca #2,294 Canada English
18 lidl.de #2,417 Germany German
19 nationwide.co.uk #2,666 United Kingdom English
20 bancolombia.com #2,707 Colombia Spanish

πŸ“ˆ Usage Statistics

Most of the sites that use Medallia:

Most of the sites using Medallia are from the United States, the United Kingdom, and Germany.

  • United States 33.7%
  • United Kingdom 9.6%
  • Germany 5.4%
  • Spain 4.3%
  • Canada 4%
  • Australia 3.2%
  • Italy 2.2%
  • France 1.9%
  • Japan 1.9%
  • Other 33.8%

Most Medallia users speak English, Spanish, or German.

  • English 66.8%
  • Spanish 8%
  • German 4.7%
  • Portuguese 2.4%
  • Chinese 2.3%
  • French 2%
  • Italian 1.7%
  • Japanese 1.6%
  • Dutch 1.5%
  • Other 9%

The Medallia web analytics tool is especially popular on .com top-level domains.

  • .com 44.5%
  • .co.uk 4.5%
  • .ca 3.3%
  • .de 3.3%
  • .org 2.8%
  • .com.au 2.7%
  • .it 2.1%
  • .es 2%
  • .com.mx 1.8%
  • Other 33%

The primary market segments for websites utilizing Medallia include business, finance and banking, and marketing and merchandising.

  • Business 20.7%
  • Finance/Banking 17.5%
  • Marketing/Merchandising 11.4%
  • Health 10%
  • Internet Services 7.5%
  • Online Shopping 7.3%
  • Fashion/Beauty 5.1%
  • Motor Vehicles 3.9%
  • Travel 3.9%
  • Other 12.7%

πŸ•΅οΈ Similar Technologies

These are some of the best Medallia alternatives.

RankName
15
Adobe Analytics
San Jose, California, United States

An enterprise solution that enables organizations to mix, match, and analyze data from any digital point in the customer journey.

$37,500+/year
25
Pendo
Raleigh, North Carolina, United States

A product experience and digital adoption platform that collects data, analyzes user behavior, delivers in-app guidance, and gathers feedback.

Free$8,000+/year
51
Chartbeat
New York, United States

A content intelligence and analytics platform that provides real-time and historical audience data to help web publishers understand how users engage with their content.

$7,000+/year
57
Fullstory
Atlanta, Georgia, United States

A behavioral analytics platform with session replay and heatmaps that allows businesses to analyze how users interact with websites and mobile apps.

Free$14,000+/year
120
Sprinklr
New York, United States

An AI-powered customer experience management platform.

$15,000+/year

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πŸ’¬ Frequently Asked Questions

Where is Medallia's headquarters?

Medallia is located in San Francisco, California, United States.

Does Medallia offer a free plan?

No, Medallia is a paid solution.

What is the price of Medallia?

Medallia is priced from $20,000 per year for the Medallia Professional Edition Platform plan.

Does Medallia offer a free trial?

No, you cannot try Medallia for free, as access is only available after purchase.

Which country uses Medallia the most?

The majority of Medallia users are from the United States.

Who uses Medallia?

According to our data, Medallia is used on hundreds of sites, including such established ones as walmart.com, irs.gov, and bankofamerica.com.

Is Medallia used on government websites?

Yes, for example, it is used by irs.gov. In total, we found Medallia on 5 government sites in the United States.

How does Medallia stack up against its competitors?

Medallia is a moderately popular web analytics tool, ranking ahead of 111 other web analytics tools we track.

What are the alternatives to Medallia?

Alternatives and possible competitors to Medallia may include Sprinklr, Pendo, and Adobe Analytics.

Statistics were last calculated on .
For details, see our methodology and disclaimer.