🆚 Better Business Bureau vs. Facebook Reviews

Compare technologies based on real-world usage data *

📈 Better Business Bureau is four times more popular than Facebook Reviews.
🌎 Better Business Bureau is more popular in the United States, Canada, and Turkey.
🌍 Facebook Reviews is more popular in the United Kingdom, Australia, and Italy.

Better Business Bureau

Facebook Reviews

Type

Customer review platform

About

The Better Business Bureau (BBB) is an American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness.

It also lists verified customer reviews, offers accreditations with a trademarked seal, publishes complaint histories, and provides dispute-resolution services such as mediation and arbitration.

Facebook Reviews is a review platform from Facebook that allows users to rate and provide feedback on businesses' products or services.

Headquarters

Arlington, Virginia, United States

Menlo Park, California, United States

Website

bbb.org #1,533

facebook.com #2

Pricing

Free version ✔️Basic listing

Accreditation fee$510+/year

Free ✔️

Popularity

Determined by the number of sites using each technology.

The Better Business Bureau customer review website is 4 times more popular than Facebook Reviews.

Total websites

Market share

Customer Reviews

Popularity by country

Determined by the number of sites detected from each country.

Better Business Bureau is more popular in the United States, Canada, and Turkey, while Facebook Reviews is more popular in the United Kingdom, Australia, and Italy.

United States

Canada

United Kingdom

Australia

Italy

Poland

India

France

Germany

Ukraine