🆚 Chatra vs. Intercom

📈 Intercom is much more popular than Chatra.
🌎 Intercom is more popular in the United States, the United Kingdom, and Australia.
🌍 Chatra is more popular in Russia, Ukraine, and Belarus.

Statistics based on 3.8M+ analyzed websites. About this data

Chatra

Intercom

Type

Live chat software

About

Chatra is a cloud-based live chat platform designed for small businesses and e-commerce retailers.

Intercom is an AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

It features the Fin AI agent capable of resolving up to 50% of routine queries, AI-powered conversation summarization and tone adjustment, multilingual support in 45+ languages, a unified inbox for chat, email, and social channels, and no-code automation workflows for routing complex issues from bot to human agents.

Headquarters

Paris, France

San Francisco, California, United States

Website

chatra.com #48,834

intercom.com #1,271

Pricing

Free version ✔️ 1 agent

Essential €300/agent/year

Pro €396/agent/year

Free version ❌Free 14-day trial

Essential (per seat) $39/month

Advanced (per seat) $99/month

Expert (per seat) $139/month

Popularity

Determined by the number of sites using each technology.

The Intercom live chat software is 7 times more popular than Chatra.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Intercom is more popular in the United States, the United Kingdom, and Australia, while Chatra is more popular in Russia, Ukraine, and Belarus.

United States

United Kingdom

Australia

Canada

Germany

Netherlands

France

Russia

Spain

Sweden

Awards

⭐ 8th most popular in Russia in the Live Chats category.
⬆️ 26th most popular in the United States in the Live Chats category.
⬆️ 29th most popular in the United Kingdom in the Live Chats category.

🥇 Most popular in the United States in the Digital Adoption category.
🥇 Most popular in the United Kingdom in the Digital Adoption category.
🥇 Most popular in Australia in the Digital Adoption category.
🥇 Most popular in Canada in the Digital Adoption category.
🥇 Most popular in Germany in the Digital Adoption category.

Popularity by domain category

Determined by the number of sites in each category.

Intercom is more popular among sites focused on business, marketing and merchandising, and Internet services, while Chatra is more commonly used on fashion and beauty sites.

Business

Marketing/Merchandising

Internet Services

Online Shopping

Software/Hardware

Education/Reference

Finance/Banking

Health

Travel

Sports

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#2,894

#6,915

#48,834

#49,848

#56,020

Name

Rank

#145

#165

#363

#378

#1,053