🆚 Chatwoot vs. Gladly
Compare technologies based on real-world usage data *- 📈 Chatwoot is twice as popular as Gladly.
- 🌎 Chatwoot is more popular in Brazil, Germany, and the United Kingdom.
- 🌎 Gladly is more popular in the United States, Canada, and Hong Kong.
Chatwoot
GladlyType
About
Chatwoot is an open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations.
It provides a customizable live chat widget for websites, a unified inbox for multiple channels, contact profiles and segmentation, automation and AI-assisted replies, help center knowledge base support, and APIs for integrations.
Gladly is a customer service platform for B2C companies that unifies customer conversations, profile data, and service workflows across channels into a single view.
It provides a shared inbox for messaging, phone, email, and social channels, persistent customer profiles that store interactions and preferences, tools for case management and routing, and automation for task assignment and replies.
Headquarters
Pricing
(minimum 10 users)$2,160+/user/year
(minimum 45 users)$2,520+/user/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⭐ 7th most popular in Brazil in the Customer Support category.
- 🔥 15th most popular in Brazil in the Live Chats category.
- ⬆️ 47th most popular in the United States in the Live Chats category.
- 🔥 18th most popular in the United States in the Customer Support category.
- ⬆️ 37th most popular in the United States in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
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Channel Talk* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.