🆚 Chatwoot vs. Meiqia
- 📈 Chatwoot is noticeably more popular than Meiqia.
- 🌎 Chatwoot is more popular in the United States, Brazil, and the United Kingdom.
- 🌍 Meiqia is more popular in China and Hong Kong.
Chatwoot
MeiqiaType
About
Chatwoot is an open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations.
It provides a customizable live chat widget for websites, a unified inbox for multiple channels, contact profiles and segmentation, automation and AI-assisted replies, help center knowledge base support, and APIs for integrations.
Meiqia is a Chinese customer service platform that uses artificial intelligence to provide live chat, chatbots, and voice agents for managing customer interactions.
It consolidates communications from channels like 
WeChat, 
WeCom, and 
Douyin into a single workspace, and offers tools for smart ticket routing, a built-in CRM, and customer intent recognition.
Headquarters
Pricing
(20K conversations) 12,888 CNY/year
(50K conversations) 22,888 CNY/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥉 Third most popular in Brazil in the Customer Support category.
- ⭐ 7th most popular in Brazil in the Live Chats category.
- 🔥 11st most popular in the United Kingdom in the Customer Support category.
- 🥇 Most popular in China in the Customer Support category.
- 🥇 Most popular in China in the Live Chats category.
- 🥈 Second most popular in Hong Kong in the Customer Support category.
- 🥈 Second most popular in Hong Kong in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,816,780 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.