🆚 CM.com vs. Twilio

Statistics for CM.com are still being collected and do not yet reflect its full market share.

Type

CPaaS provider

About

CM.com is a communications platform as a service (CPaaS) provider that combines messaging, marketing, customer service, payments, and event solutions.

It provides API access to SMS, WhatsApp, RCS, email, Instagram, Messenger, Viber, Line, and voice channels, along with no-code chatbots, AI voice agents, and the HALO agentic AI platform.

Twilio is a cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications.

It offers programmable APIs for SMS, MMS, WhatsApp, email, and voice calls, developer tools such as serverless functions and a drag-and-drop workflow builder, customer data capabilities through its Segment platform, and omnichannel engagement solutions including contact center software and campaign orchestration.

Headquarters

Breda, Netherlands

San Francisco, California, United States

Website

cm.com #11,766

twilio.com #488

Pricing

Support Plans Production $250+/month
Business $1,500+/month
Personalized $5,000+/month

Price per SMS (outbound/inbound) USA $0.0083
Canada $0.0083
UK $0.0524/$0.0075
Germany $0.112/$0.0075

Conversations API Usage $0.05+/active user/month
Media storage $0.25+/GB/m+

Voice API (outbound calls/inbound calls, per minute) USA $0.014/$0.0085
Canada $0.014/$0.0085
UK $0.0158/$0.01
Germany $0.021/$0.01

Verify API $0.05/verification + channel fees

Lookup API Free version ✔️ Formatting and validation
Inbound caller identification $0.01/request
Identity match $0.01/request

Popularity

Determined by the number of sites using each technology.

Total websites

Market share

CPaaS

Popularity by country

Determined by the number of sites detected from each country.

United States

Germany

United Kingdom

Netherlands

Australia

Iran

France

Canada

Austria

Belgium

Awards

🥈 Second most popular in the United States in the CPaaS category.
🥈 Second most popular in Germany in the CPaaS category.
🔥 15th most popular in Germany in the Marketing Automation category.
⬆️ 30th most popular in the United States in the Marketing Automation category.

Popularity by domain category

Determined by the number of sites in each category.

Business

Marketing/Merchandising

Finance/Banking

Online Shopping

Internet Services

Real Estate

Health

Entertainment

Education/Reference

Motor Vehicles

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#29,456

#60,067

#91,600

#91,615

#118,769

Name

Rank

#488

#4,470

#5,271

#5,436

#8,086