🆚 Crisp vs. SnapEngage

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

Crisp is a French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

It supports multichannel conversations including web chat, WhatsApp, Messenger, and email, offers a no-code AI-powered chatbot builder, a shared inbox for all inbound messages, a built-in CRM for customer data and history, a searchable help center, workflow automation, and analytics to track support performance.

SnapEngage is a live chat solution built for sales and support.

Headquarters

Nantes, France
Dallas, Texas, United States

Website

Pricing

Free version ✔️2 seats, 100 customer profiles
Mini
(4 seats, 5K customer profiles)
€45/month
Essentials
(10 seats, 50K customer profiles, 50 AI actions)
€95/month
Plus
(20+ seats, 200K customer profiles, unlimited AI)
€295/month

Categories

Live Chats › Rank #10
Live Chats › Rank #37
Customer Support › Rank #6

Popularity

Determined by the number of sites using each technology.

The Crisp live chat software solution is 8 times more popular than SnapEngage.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Crisp is more popular in the United States, France, and Iran, while SnapEngage is more popular in Colombia, the British Virgin Islands, and Laos.
United States
France
Iran
United Kingdom
Germany
India
Australia
Netherlands
Canada
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Crisp is more popular among sites focused on online shopping, business, and Internet services, while SnapEngage is more commonly used on government and military sites.
Online Shopping
Business
Internet Services
Marketing/Merchandising
Education/Reference
Fashion/Beauty
Software/Hardware
Travel
Health
Finance/Banking

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,652
View more ➝
Name
Rank
#4,262
#10,327
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.