🆚 JivoChat vs. SnapEngage
- 📈 JivoChat is much more popular than SnapEngage.
- 🌎 JivoChat is more popular in Russia, Brazil, and the United States.
- 🌍 SnapEngage is more popular in Colombia, Denmark, and Sweden.
Statistics based on 3.3M+ analyzed websites. About this data
JivoChatType
Live chat software
Live chat software
About
JivoChat is a freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.
It offers proactive chat invitations, customizable chat widgets, operator performance monitoring, integrations with 
Facebook, 
Instagram, 
Telegram, Viber, 
WhatsApp, and 
Google Analytics, and supports connections with third-party chatbots.
SnapEngage is a live chat solution built for sales and support.
Headquarters
Vitória, Espírito Santo, Brazil
Dallas, Texas, United States
Pricing
Free version ✔️Web, Telegram, Facebook, Instagram, Viber
Basic
(per agent)$336/year
(per agent)$336/year
Professional
(per agent)$504/year
(per agent)$504/year
Enterprise
(per agent)$672/year
(per agent)$672/year
WhatsApp$324/year
Telephony$48/year
Videocalls$276/agent/year
AI
Assistant$156/year
Agent$828/agent/year
Categories
Live Chats › Rank #4
Live Chats › Rank #38
Popularity
Determined by the number of sites using each technology.
The JivoChat software is 14 times more popular than SnapEngage.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
JivoChat is more popular in Russia, Brazil, and the United States, while SnapEngage is more popular in Colombia, Denmark, and Sweden.
Russia
Brazil
United States
Ukraine
Belarus
Turkey
United Kingdom
Kazakhstan
Chile
Moldova
Awards
- 🥇 Most popular in Russia in the Live Chats category.
- 🥇 Most popular in Brazil in the Live Chats category.
- 🥇 Most popular in Ukraine in the Live Chats category.
- 🥇 Most popular in Belarus in the Live Chats category.
- 🥇 Most popular in Kazakhstan in the Live Chats category.
- ⭐ 7th most popular in Colombia in the Live Chats category.
- ⬆️ 29th most popular in the United States in the Live Chats category.
- ⬆️ 32nd most popular in the United Kingdom in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
JivoChat is more popular among sites focused on business, marketing and merchandising, and online shopping, while SnapEngage is more commonly used on sports and non-profit, advocacy and NGO sites.
Business
Marketing/Merchandising
Online Shopping
Internet Services
Education/Reference
Health
Travel
Software/Hardware
Fashion/Beauty
Finance/Banking
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
LiveChat
Tidio
Intercom
Zoho SalesIQ
Tawk.to
Zendesk Chat
TeamSupport company profile🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.