🆚 Daktela vs. LiveChat

Compare technologies based on real-world usage data *

📈 LiveChat is much more popular than Daktela.
🌎 LiveChat is more popular in the United States, Indonesia, and the United Kingdom.
🌍 Daktela is more popular in the Czech Republic and Slovakia.

Daktela

LiveChat

Type

Live chat software solution

About

Daktela is a cloud-based CCaaS platform for omnichannel contact centers, featuring AI chatbots and voicebots, intelligent call routing, and a CRM module.

LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.

Headquarters

Prague, Czech Republic

Wrocław, Poland

Website

daktela.com #73,155

livechat.com #1,023

Pricing

Free version ❌

Contact CentreVoice€30/user/month
Email€30/user/month
Webchat€12/user/month
SMS€12/user/month

AI AgentsChatbot€200+/month
Voicebot€400/month
Emailbot€400/month

Workforce ManagementSetup€300+
Agent€20/month

Free version ❌Free 14-day trial

Starter
(100 visitors)$228/user/year

Team
(400 visitors)$588/user/year

Business
(1K visitors)$948/user/year

AI ChatBot$624+/year

Popularity

Determined by the number of sites using each technology.

The LiveChat software solution is 45 times more popular than Daktela.

Total websites

Market share

Live Chats

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

LiveChat is more popular in the United States, Indonesia, and the United Kingdom, while Daktela is more popular in the Czech Republic and Slovakia.

United States

Indonesia

United Kingdom

Australia

Poland

Canada

Germany

Cambodia

Netherlands

Czech Republic