🆚 Daktela vs. LivePerson

Type

Live chat software
Live chat software

About

Daktela is a cloud-based omnichannel CCaaS platform that combines AI chatbots, voicebots, intelligent call routing, and an integrated CRM module.

It provides a unified no-code builder for creating voicebots, chatbots, and email automations, native handovers to live agents with full conversation transcripts, a helpdesk and ticketing system, and support for messaging apps such as WhatsApp and Viber.

LivePerson's Conversational Cloud is an AI-powered conversational platform that connects brands to consumers through popular channels, such as Web Messaging, Messenger and WhatsApp, and can scale to any number of conversations.

Headquarters

Prague, Czech Republic
New York, United States

Website

Pricing

Free version ❌Free 14-day trial
Contact Centre
Voice €30/user/month
Email €30/user/month
Webchat €12/user/month
SMS €12/user/month
AI Agents
Voicebot €200+/month
Chatbot €280+/month
Emailbot €200+/month
Workforce Management
Setup €300+
Agent €20/month
Free version ❌
Custom

Categories

Live Chats › Rank #73
Live Chats › Rank #30
Customer Support › Rank #30
CRM › Rank #31

Popularity

Determined by the number of sites using each technology.

The LivePerson software is 5 times more popular than Daktela.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

LivePerson is more popular in the United States, the United Kingdom, and Australia, while Daktela is more popular in the Czech Republic, Slovakia, and Poland.
United States
United Kingdom
Czech Republic
Slovakia
Australia
Germany
Canada
Poland
Switzerland
France

Awards

Popularity by domain category

Determined by the number of sites in each category.

LivePerson is more popular than Daktela in all market segments.
Online Shopping
Business
Finance/Banking
Fashion/Beauty
Marketing/Merchandising
Health
Travel
Internet Services
Education/Reference
Software/Hardware

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#10,486
#19,863
#29,547
#29,635
View more ➝
Name
Rank
#455
#1,053
#1,387
View more ➝

See also

🗃️ About This Data