🆚 Dialogflow vs. JivoChat

Compare technologies based on real-world usage data *

📈 JivoChat is much more popular than Dialogflow.
🌎 JivoChat is more popular in Russia, Brazil, and Ukraine.
🌍 Dialogflow is more popular in Belgium, Laos, and Venezuela.

Dialogflow

JivoChat

Type

Live chat software solution

About

Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application.

JivoChat is a freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.

It offers proactive chat invitations, customizable chat widgets, operator performance monitoring, integrations with Facebook, Instagram, Telegram, Viber, WhatsApp, and Google Analytics, and supports connections with third-party chatbots.

Headquarters

Mountain View, California, United States

Vitória, Espírito Santo, Brazil

Website

cloud.google.com/dialogflow

jivochat.com #29,572

Pricing

Free version ❌Free 12-month trial

Dialogflow ES$0.002+/request

Chat Agent$0.007+/request

Voice Agent$0.001+/second

Free version ✔️Web, Telegram, Facebook, Instagram, Viber

Basic
(per agent)$336/year

Professional
(per agent)$504/year

Enterprise
(per agent)$672/year

WhatsApp$324/year

Telephony$48/year

Videocalls$276/agent/year

AI
Assistant$156/year
Agent$828/agent/year

Popularity

Determined by the number of sites using each technology.

The JivoChat software solution is 30 times more popular than Dialogflow.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

JivoChat is more popular in Russia, Brazil, and Ukraine, while Dialogflow is more popular in Belgium, Laos, and Venezuela.

Russia

Brazil

Ukraine

Belarus

United States

Turkey

Kazakhstan

United Kingdom

Chile

Moldova

Awards

🔥 16th most popular in Brazil in the Live Chats category.
⬆️ 22nd most popular in Spain in the Live Chats category.
⬆️ 56th most popular in the United States in the Live Chats category.

🥇 Most popular in Russia in the Live Chats category.
🥇 Most popular in Brazil in the Live Chats category.
🥇 Most popular in Ukraine in the Live Chats category.
🥇 Most popular in Belarus in the Live Chats category.
🥇 Most popular in Kazakhstan in the Live Chats category.

Popularity by domain category

Determined by the number of sites in each category.

JivoChat is more popular among sites focused on marketing and merchandising, business, and online shopping, while Dialogflow is more commonly used on government and military, and non-profit, advocacy and NGO sites.

Marketing/Merchandising

Business

Online Shopping

Internet Services

Education/Reference

Health

Travel

Software/Hardware

Fashion/Beauty

Real Estate