🆚 Elevio vs. Intercom

Compare technologies based on real-world usage data *

Type

Customer support technology
Live chat software solution

About

Elevio is a SaaS customer education platform that empowers teams by delivering contextual knowledge to customers, support agents, and internal teams.

Intercom is an AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

It features the Fin AI agent capable of resolving up to 50% of routine queries, AI-powered conversation summarization and tone adjustment, multilingual support in 45+ languages, a unified inbox for chat, email, and social channels, and no-code automation workflows for routing complex issues from bot to human agents.

Headquarters

Melbourne, Victoria, Australia
San Francisco, California, United States

Website

Pricing

Free version ❌Free 14-day trial
Starter
(3 team members)
$1,500/year
Regular
(5 team members)
$2,268/year
Premium
(10 team members)
$4,668/year
Free version ❌Free 14-day trial
Essential (per seat)$39/month
Advanced (per seat)$99/month
Expert (per seat)$139/month

Categories

Customer Support › Rank #12
Customer Support › Rank #4
Digital Adoption › Rank #4
Digital Adoption › Rank #1
Live Chats › Rank #6

Popularity

Determined by the number of sites using each technology.

The Intercom live chat software solution is 10 times more popular than Elevio.
Total websites

Market share

Customer Support
Digital Adoption

Popularity by country

Determined by the number of sites detected from each country.

Intercom is more popular than Elevio in all countries.
United States
United Kingdom
Australia
France
Canada
Germany
Netherlands
Sweden
Denmark
Brazil

Awards

Popularity by domain category

Determined by the number of sites in each category.

Intercom is more popular among sites focused on business, Internet services, and marketing and merchandising, while Elevio is more commonly used on non-profit, advocacy and NGO sites.
Business
Internet Services
Marketing/Merchandising
Software/Hardware
Online Shopping
Education/Reference
Finance/Banking
Health
Travel
Non-Profit/Advocacy/NGO

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#2,941
#12,335
#21,261
#30,053
View more ➝
Name
Rank
#12
#1,053
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.