🆚 Elevio vs. UserGuiding
- 📈 Elevio is five times more popular than UserGuiding.
- 🌎 Elevio is more popular in the United States, Australia, and Canada.
- 🌎 UserGuiding is more popular in Indonesia, Brazil, and Turkey.
Statistics based on 3.8M+ analyzed websites. About this data
ElevioType
Customer support technology
Digital adoption platform
About
Elevio is a SaaS customer education platform that enables teams to create and deliver contextual product knowledge to customers, support agents, and internal teams.
It provides in-app help, point-and-click hotspots, a hosted knowledge base, machine-learning content suggestions, user feedback and analytics, and support for more than 20 languages.
UserGuiding is a product adoption platform that combines adoption, feedback, and self-service capabilities for better in-app experiences.
Headquarters
Melbourne, Victoria, Australia
Istanbul, Turkey
Pricing
Free version ❌Free 14-day trial
Starter
(3 team members) $1,500/year
(3 team members) $1,500/year
Regular
(5 team members) $2,268/year
(5 team members) $2,268/year
Premium
(10 team members) $4,668/year
(10 team members) $4,668/year
Free version ❌
Basic $99+/month
Professional $299+/month
Categories
Popularity
Determined by the number of sites using each technology.
Elevio customer support technology is 5 times more popular than UserGuiding.
Total websites
Market share
Digital Adoption
Popularity by country
Determined by the number of sites detected from each country.
Elevio is more popular in the United States, Australia, and Canada, while UserGuiding is more popular in Indonesia, Brazil, and Turkey.
United States
Australia
Canada
Indonesia
France
United Kingdom
Switzerland
Denmark
Italy
Brazil
Awards
- 🥈 Second most popular in Australia in the Digital Adoption category.
- 🥉 Third most popular in Canada in the Digital Adoption category.
- ⭐ 4th most popular in the United States in the Digital Adoption category.
- ⭐ 10th most popular in Canada in the Customer Support category.
- 🔥 12nd most popular in Australia in the Customer Support category.
- 🥇 Most popular in Indonesia in the Digital Adoption category.
Popularity by domain category
Determined by the number of sites in each category.
Elevio is more popular among sites focused on non-profit, advocacy and NGO, business, and education and reference, while UserGuiding is more commonly used on finance and banking sites.
Non-Profit/Advocacy/NGO
Business
Education/Reference
Online Shopping
Marketing/Merchandising
Health
Travel
Sports
Internet Services
Public Information
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.