🆚 Elevio vs. Usetiful

Type

Customer support technology
Digital adoption platform

About

Elevio is a SaaS customer education platform that enables teams to create and deliver contextual product knowledge to customers, support agents, and internal teams.

It provides in-app help, point-and-click hotspots, a hosted knowledge base, machine-learning content suggestions, user feedback and analytics, and support for more than 20 languages.

Usetiful is a digital adoption solution that helps companies onboard new users and employees through product features with interactive walkthroughs, tooltips, and checklists.

Headquarters

Melbourne, Victoria, Australia
Tallinn, Estonia

Website

Pricing

Free version ❌Free 14-day trial
Starter
(3 team members)
$1,500/year
Regular
(5 team members)
$2,268/year
Premium
(10 team members)
$4,668/year
Free version ✔️ 2,000 assists, 2 team members
Plus
(5,000 assists)
€39/month
Premium
(10,000+ assists)
€92+/month
Enterprise Custom

Categories

Customer Support › Rank #13
Digital Adoption › Rank #4
Digital Adoption › Rank #14

Popularity

Determined by the number of sites using each technology.

Elevio customer support technology is 22 times more popular than Usetiful.
Total websites

Market share

Digital Adoption

Popularity by country

Determined by the number of sites detected from each country.

Elevio is more popular in the United States, Canada, and Australia, while Usetiful is more popular in Estonia and the Czech Republic.
United States
Canada
Australia
France
United Kingdom
Denmark
Switzerland
Italy
Germany
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Elevio is more popular among sites focused on non-profit, advocacy and NGO, education and reference, and business, while Usetiful is more commonly used on general news sites.
Non-Profit/Advocacy/NGO
Education/Reference
Business
Marketing/Merchandising
Online Shopping
Health
Sports
Blogs/Wiki
Internet Services
Art/Culture/Heritage

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#2,671
#16,214
#24,977
#27,421
View more ➝
Name
Rank
#14,208
#101,572
#106,783
#139,786
View more ➝

See also

🗃️ About This Data