🆚 Freshchat vs. ZoomInfo Chat

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

Freshchat is a cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots.

It supports omnichannel messaging across web chat, mobile apps, WhatsApp, Facebook Messenger, Instagram, SMS and email into a unified inbox, offers no-code bot builders and AI chat automation, real-time routing and assignment, and more than 1,000 integrations with CRM, helpdesk, and e-commerce platforms including Freshdesk, Salesforce, Shopify, Slack, and Jira.

ZoomInfo Chat is a conversational marketing platform designed for B2B conversions, featuring an automated meeting scheduler, advanced chat routing, and step-by-step conversation builder.

Headquarters

San Mateo, California, United States
Vancouver, Washington, United States

Website

Pricing

Free version ✔️Up to 10 agents, no support for social media messengers and SMS
Growth$228/agent/year
Pro$588/agent/year
Enterprise$948/agent/year
Free version ❌
On request

Categories

Live Chats › Rank #14
Live Chats › Rank #93

Popularity

Determined by the number of sites using each technology.

The Freshchat software solution is 37 times more popular than ZoomInfo Chat.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Freshchat is more popular than ZoomInfo Chat in all countries.
United States
United Kingdom
Australia
Netherlands
India
Germany
Canada
France
Italy
South Africa

Awards

Popularity by domain category

Determined by the number of sites in each category.

Freshchat is more popular than ZoomInfo Chat in all market segments.
Online Shopping
Business
Marketing/Merchandising
Education/Reference
Internet Services
Fashion/Beauty
Software/Hardware
Finance/Banking
Health
Travel

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#2,307
#2,447
#2,851
View more ➝
Name
Rank
#7,929
#12,018
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.