🆚 Freshsales vs. Keap

Compare technologies based on real-world usage data *

📈 Keap is twice as popular as Freshsales.
🌎 Keap is more popular in the United States, Australia, and Canada.
🌍 Freshsales is more popular in the United Kingdom, Germany, and the Netherlands.

Freshsales

Keap

Type

Customer relationship management system

About

Freshsales is a cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance.

It includes visual pipeline and Kanban views, AI-powered lead scoring and deal insights with Freddy AI, predictive contact scoring, workflow and sequence automation, built-in telephony and two-way email, customizable sales activities and dashboards, territory management, and integrations with over 100 third-party apps.

Keap is a fully integrated business automation solution that combines CRM, email marketing, sales automation, appointment scheduling, and invoicing for small and mid-sized businesses.

It includes unified contact management, visual sales pipelines, automated email and SMS campaigns, built-in scheduling, advanced workflow automation, invoices with payment processing, landing pages and lead capture forms, and integrations with third-party apps such as Zapier, Gmail, Outlook, and Zoom.

Headquarters

San Mateo, California, United States

Dallas, Texas, United States

Website

freshworks.com/crm/sales/ #1,147

keap.com #7,753

Pricing

Free version ✔️Up to 3 users

Growth$11/user/month

Pro$47/user/month

Enterprise$71/user/month

Free version ❌Free 14-day trial

$299+/month

Popularity

Determined by the number of sites using each technology.

The Keap CRM system is 1.9 times more popular than Freshsales.

Total websites

Market share

CRM

Popularity by country

Determined by the number of sites detected from each country.

Keap is more popular in the United States, Australia, and Canada, while Freshsales is more popular in the United Kingdom, Germany, and the Netherlands.

United States

United Kingdom

Australia

Canada

Germany

Spain

Netherlands

Brazil

Indonesia

France

Awards

⭐ 9th most popular in the United Kingdom in the CRM category.
⭐ 9th most popular in Germany in the CRM category.
🔥 14th most popular in Australia in the CRM category.

⭐ 8th most popular in Australia in the CRM category.
⭐ 9th most popular in the United States in the CRM category.
🔥 11st most popular in the United Kingdom in the CRM category.
🔥 11st most popular in Canada in the CRM category.
🔥 13rd most popular in Australia in the Marketing Automation category.

Popularity by domain category

Determined by the number of sites in each category.

Keap is more popular among sites focused on marketing and merchandising, business, and health, while Freshsales is more commonly used on online shopping, public information, and job search sites.

Marketing/Merchandising

Business

Online Shopping

Health

Blogs/Wiki

Education/Reference

Internet Services

Real Estate

Finance/Banking

Sports