🆚 Gladly vs. HappyFox

Type

Customer support technology
Customer support technology

About

Gladly is a customer service platform for B2C companies that unifies customer conversations, profile data, and service workflows across channels into a single view.

It provides a shared inbox for messaging, phone, email, and social channels, persistent customer profiles that store interactions and preferences, tools for case management and routing, and automation for task assignment and replies.

HappyFox is a web-based, AI-driven, multi-channel help desk software that can handle requests via email, phone, and live chat.

Headquarters

San Francisco, California, United States
Irvine, California, United States

Website

Pricing

Free version ❌
Hero Package
(minimum 10 users)
$2,160+/user/year
Superhero Package
(minimum 45 users)
$2,520+/user/year
Free version ❌
Agent-based
Basic $29/agent/month
Team $69/agent/month
Pro $119/agent/month
Unlimited agents
Growth $23,988/year
Scale $47,988/year
Scale Plus $71,988/year

Categories

Customer Support › Rank #23
Customer Support › Rank #24
Live Chats › Rank #72
Live Chats › Rank #74
Contact Centers › Rank #5

Popularity

Determined by the number of sites using each technology.

Gladly customer support technology is as popular as HappyFox.
Total websites

Market share

Customer Support
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Gladly is more popular in the United States and Canada, while HappyFox is more popular in the United Kingdom, Australia, and Belgium.
United States
United Kingdom
Canada
Australia
France
Belgium
Netherlands
Germany
New Zealand
Sweden

Awards

Popularity by domain category

Determined by the number of sites in each category.

Gladly is more popular among sites focused on online shopping, fashion and beauty, and marketing and merchandising, while HappyFox is more commonly used on business, finance and banking, and education and reference sites.
Online Shopping
Fashion/Beauty
Business
Marketing/Merchandising
Finance/Banking
Education/Reference
Health
Entertainment
Internet Services
Recreation/Hobbies

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,249
#2,128
#2,776
View more ➝
Name
Rank
#41,310
#55,429
#60,284
View more ➝

See also

🗃️ About This Data