🆚 HappyFox vs. Help Scout

Type

Customer support technology
Customer support technology

About

HappyFox is a web-based, AI-driven, multi-channel help desk software that can handle requests via email, phone, and live chat.

Help Scout is a complete customer communications platform with shared inbox, live chat and help desk.

Headquarters

Irvine, California, United States
Boston, Massachusetts, United States

Website

Pricing

Free version ❌
Agent-based
Basic $29/agent/month
Team $69/agent/month
Pro $119/agent/month
Unlimited agents
Growth $23,988/year
Scale $47,988/year
Scale Plus $71,988/year
Free version ✔️ 1 shared inbox, 1 public knowledge base
Standard $300/user/year
Plus $540/user/year
Pro $900/user/year
AI Answers $0.75/resolution

Categories

Customer Support › Rank #28
Customer Support › Rank #8
Live Chats › Rank #73
Live Chats › Rank #18

Popularity

Determined by the number of sites using each technology.

Help Scout customer support technology is 11 times more popular than HappyFox.
Total websites

Market share

Customer Support
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Help Scout is more popular than HappyFox in all countries.
United States
United Kingdom
Netherlands
Australia
Germany
Canada
France
Sweden
Belgium
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Help Scout is more popular than HappyFox in all market segments.
Business
Online Shopping
Internet Services
Marketing/Merchandising
Software/Hardware
Education/Reference
Health
Blogs/Wiki
Finance/Banking
Non-Profit/Advocacy/NGO

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#16,264
#58,082
View more ➝
Name
Rank
View more ➝

See also

🗃️ About This Data