🆚 Gladly vs. Re:amaze

Compare technologies based on real-world usage data *

Type

Live chat software solution
Customer support technology

About

Gladly is a customer service platform for B2C companies that unifies customer conversations, profile data, and service workflows across channels into a single view.

It provides a shared inbox for messaging, phone, email, and social channels, persistent customer profiles that store interactions and preferences, tools for case management and routing, and automation for task assignment and replies.

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.

Headquarters

San Francisco, California, United States
Tempe, Arizona, United States

Website

Pricing

Free version ❌
Hero Package
(minimum 10 users)
$2,160+/user/year
Superhero Package
(minimum 45 users)
$2,520+/user/year
Free version ❌
Basic$29/user/month
Pro$49/user/month
Plus$69/user/month

Categories

Live Chats › Rank #62
Live Chats › Rank #29
Customer Support › Rank #25
Customer Support › Rank #11

Popularity

Determined by the number of sites using each technology.

Re:amaze customer support technology is 4 times more popular than Gladly.
Total websites

Market share

Live Chats
Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Re:amaze is more popular in the United States, the United Kingdom, and Australia, while Gladly is more popular in Hong Kong.
United States
United Kingdom
Australia
Canada
Germany
France
New Zealand
Chile
Netherlands
India

Awards

Popularity by domain category

Determined by the number of sites in each category.

Re:amaze is more popular among sites focused on online shopping, marketing and merchandising, and business, while Gladly is more commonly used on fashion and beauty, entertainment, and recreation and hobbies sites.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Entertainment
Recreation/Hobbies
Internet Services
Health
Education/Reference

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,397
#1,414
#1,764
View more ➝
Name
Rank
#18,723
#19,101
#23,887
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.