🆚 Gorgias vs. Provide Support

Type

Customer support technology
Live chat software

About

Gorgias is a customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace.

It centralizes customer conversations from email, live chat, social media, SMS, and voice channels, and provides helpdesk features such as shared inboxes, ticket assignment, macros, collision detection, internal notes, and customer history tracking.

Read more…

Provide Support is a live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems.

Headquarters

San Francisco, California, United States
New York, United States

Website

Pricing

Free version ❌
Starter
(50 tickets)
$10+/month
Basic
(200 tickets)
$50+/month
Pro
(2,000 tickets)
$300+/month
Advanced
(5,000 tickets)
$750+/month
Free version ❌Free 10-day trial
Small Business
(1 seat)
$24/month
Corporate
(3 seats)
$53/month
Enterprise
(10+ seats)
$108+/month
White label live chat $49/year

Categories

Customer Support › Rank #5
Live Chats › Rank #8
Live Chats › Rank #36

Popularity

Determined by the number of sites using each technology.

Gorgias customer support technology is 10 times more popular than Provide Support.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Gorgias is more popular in the United States, the United Kingdom, and Australia, while Provide Support is more popular in the Czech Republic, India, and Greece.
United States
United Kingdom
Australia
Canada
France
Germany
Netherlands
New Zealand
Czech Republic
Denmark

Awards

Popularity by domain category

Determined by the number of sites in each category.

Gorgias is more popular among sites focused on online shopping, fashion and beauty, and marketing and merchandising, while Provide Support is more commonly used on software and hardware, education and reference, and public information sites.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Health
Internet Services
Blogs/Wiki
Software/Hardware
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#11,469
View more ➝
Name
Rank
#89,523
View more ➝

See also

🗃️ About This Data