🆚 Gorgias vs. Sprinklr Service

Type

Customer support technology
Customer support technology

About

Gorgias is a customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace.

It centralizes customer conversations from email, live chat, social media, SMS, and voice channels, and provides helpdesk features such as shared inboxes, ticket assignment, macros, collision detection, internal notes, and customer history tracking.

Read more…

Sprinklr Service is a customer service solution that unifies voice, digital and social channels.

Headquarters

San Francisco, California, United States
New York, United States

Website

Pricing

Free version ❌
Starter
(50 tickets)
$10+/month
Basic
(200 tickets)
$50+/month
Pro
(2,000 tickets)
$300+/month
Advanced
(5,000 tickets)
$750+/month
Free version ❌
Self-Serve $2,988/seat/year

Categories

Customer Support › Rank #5
Customer Support › Rank #35
Live Chats › Rank #8
Live Chats › Rank #89

Popularity

Determined by the number of sites using each technology.

Gorgias customer support technology is 60 times more popular than Sprinklr Service.
Total websites

Market share

Customer Support
Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Gorgias is more popular in the United States, Australia, and the United Kingdom, while Sprinklr Service is more popular in the United Arab Emirates and Saudi Arabia.
United States
Australia
United Kingdom
Canada
France
Germany
Netherlands
New Zealand
Denmark
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

Gorgias is more popular than Sprinklr Service in all market segments.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Health
Blogs/Wiki
Alcohol
Internet Services
Entertainment

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#11,469
View more ➝
Name
Rank
#6,184
View more ➝

See also

🗃️ About This Data