🆚 Gupshup vs. Twilio
GupshupType
About
Gupshup is a conversational AI platform that enables businesses to build and deploy AI agents for marketing, commerce, and customer support.
It provides a library of pre-built industry-trained AI agents, an API for over 30 messaging and voice channels including 
WhatsApp, and a proprietary LLM fine-tuned for B2C conversations.
Twilio is a cloud-based customer engagement and communication platform that provides APIs and tools for building voice, messaging, email, and authentication features into applications.
It offers programmable APIs for SMS, MMS, WhatsApp, email, and voice calls, developer tools such as serverless functions and a drag-and-drop workflow builder, customer data capabilities through its 
Segment platform, and omnichannel engagement solutions including contact center software and campaign orchestration.
Headquarters
Pricing
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥈 Second most popular in the United States in the CPaaS category.
- 🥈 Second most popular in Germany in the CPaaS category.
- 🔥 15th most popular in Germany in the Marketing Automation category.
- ⬆️ 30th most popular in the United States in the Marketing Automation category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,976,354 websites. However, data for Gupshup is still being collected and reflects a smaller subset of sites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.