🆚 Heap vs. Smartlook

Type

Web analytics tool
Web analytics tool

About

Heap is a digital insights platform that automatically collects and organizes user behavior data for web and mobile applications.

It records every click, swipe, pageview, and form fill, offers user journey path, funnel, and cohort analysis, integrated session replay to see how users interact, and cross-device tracking to unify user profiles.

Smartlook is a product analytics platform owned by Cisco offering session recordings, heatmaps, and event tracking, which is scheduled to shut down in 2027.

It records full-resolution sessions without sampling, supports retroactive funnel creation, detects rage taps, generates heatmaps, and links crash reports to session replays.

Read more…

Headquarters

San Francisco, California, United States
San Jose, California, United States

Website

Pricing

Free version ✔️ Up to 10K monthly sessions
Pro Custom
Free version ✔️
Pro $55+/month

Categories

Analytics › Rank #64
Analytics › Rank #42

Popularity

Determined by the number of sites using each technology.

The Smartlook web analytics tool is 2.4 times more popular than Heap.
Total websites

Market share

Analytics

Popularity by country

Determined by the number of sites detected from each country.

Smartlook is more popular in the United States, the Czech Republic, and the United Kingdom, while Heap is more popular in Saudi Arabia, Iran, and Estonia.
United States
Czech Republic
United Kingdom
Poland
Brazil
Italy
Germany
Spain
France
India

Awards

Popularity by domain category

Determined by the number of sites in each category.

Smartlook is more popular among sites focused on online shopping, business, and marketing and merchandising, while Heap is more commonly used on finance and banking, and job search sites.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Fashion/Beauty
Education/Reference
Travel
Software/Hardware
Blogs/Wiki
Finance/Banking

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#3,294
View more ➝
Name
Rank
#5,926
#6,319
#6,638
#6,737
#9,478
View more ➝

See also

🗃️ About This Data