🆚 Infobip vs. Smartsupp

Compare technologies based on real-world usage data *

📈 Smartsupp is much more popular than Infobip.
🌍 Smartsupp is more popular in the Czech Republic, Poland, and Slovakia.
🌍 Infobip is more popular in Bosnia and Herzegovina, Jordan, and Kuwait.

Infobip

Smartsupp

Type

Live chat software solution

About

Infobip is a global cloud communications platform that offers omnichannel messaging via SMS, email, WhatsApp, Messenger, Telegram, and Viber, along with identity management, user authentication, and contact center solutions.

Smartsupp is a cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

It offers real-time live chat, AI-powered chatbots with templates and automated flows, visitor tracking and session recording, analytics on agent performance, customizable chat widgets, and integrations with email, Messenger, WhatsApp, and Google Analytics.

Headquarters

London, United Kingdom

Brno, Czech Republic

Website

infobip.com #11,087

smartsupp.com #16,357

Pricing

Free version ❌Free 60-day trial

Conversations€39+/month

Answers€99+/month

Free version ✔️50 conversations per month, 14 days of conversation history

Standard
(+ chatbots, basic statistics)$168+/year

Pro
(+ teams of agents, segmentation)$288+/year

Ultimate
(+ API, mobile SDK)$2,868+/year

Mira AI
Shopping assistant add-on$16+/month

Popularity

Determined by the number of sites using each technology.

The Smartsupp live chat software solution is 51 times more popular than Infobip.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Smartsupp is more popular in the Czech Republic, Poland, and Slovakia, while Infobip is more popular in Bosnia and Herzegovina, Jordan, and Kuwait.

Czech Republic

Poland

Slovakia

Italy

Spain

France

Hungary

United States

Germany

Netherlands