🆚 Intercom vs. RingCentral

📈 Intercom is much more popular than RingCentral.
🌎 Intercom is more popular in the United States, the United Kingdom, and Australia.
🌍 RingCentral is more popular in Cameroon.

Statistics based on 3.3M+ analyzed websites. About this data

Intercom

RingCentral

Type

Live chat software

Customer support technology

About

Intercom is an AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

It features the Fin AI agent capable of resolving up to 50% of routine queries, AI-powered conversation summarization and tone adjustment, multilingual support in 45+ languages, a unified inbox for chat, email, and social channels, and no-code automation workflows for routing complex issues from bot to human agents.

RingCentral is a business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

Headquarters

San Francisco, California, United States

Belmont, California, United States

Website

intercom.com #1,271

ringcentral.com #7,439

Pricing

Free version ❌Free 14-day trial

Essential (per seat)$39/month

Advanced (per seat)$99/month

Expert (per seat)$139/month

Free version ❌

Core$240/user/year

Advanced$300/user/year

Ultra$420/user/year

Popularity

Determined by the number of sites using each technology.

The Intercom live chat software is 35 times more popular than RingCentral.

Total websites

Market share

Live Chats

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Intercom is more popular in the United States, the United Kingdom, and Australia, while RingCentral is more popular in Cameroon.

United States

United Kingdom

Australia

Germany

France

Canada

Netherlands

Sweden

Poland

Brazil

Awards

🥇 Most popular in the United States in the Digital Adoption category.
🥇 Most popular in the United Kingdom in the Digital Adoption category.
🥇 Most popular in Australia in the Digital Adoption category.
🥇 Most popular in Germany in the Digital Adoption category.
🥇 Most popular in Canada in the Digital Adoption category.

⭐ 8th most popular in the United Kingdom in the Instant Messaging category.
🔥 11st most popular in the United Kingdom in the Customer Support category.
🔥 14th most popular in the United States in the Instant Messaging category.
⬆️ 26th most popular in the United States in the Customer Support category.
⬆️ 31st most popular in the United Kingdom in the Live Chats category.

Popularity by domain category

Determined by the number of sites in each category.

Intercom is more popular among sites focused on business, Internet services, and marketing and merchandising, while RingCentral is more commonly used on fashion and beauty sites.

Business

Internet Services

Marketing/Merchandising

Online Shopping

Software/Hardware

Education/Reference

Finance/Banking

Health

Travel

Real Estate

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#12

#165

#378

#1,053

#1,454

Name

Rank

#4,043

#6,149

#7,439

#8,576

#11,521