🆚 JivoChat vs. SnapEngage

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

JivoChat is a freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.

It offers proactive chat invitations, customizable chat widgets, operator performance monitoring, integrations with Facebook, Instagram, Telegram, Viber, WhatsApp, and Google Analytics, and supports connections with third-party chatbots.

SnapEngage is a live chat solution built for sales and support.

Headquarters

Vitória, Espírito Santo, Brazil
Dallas, Texas, United States

Website

Pricing

Free version ✔️Web, Telegram, Facebook, Instagram, Viber
Basic
(per agent)
$336/year
Professional
(per agent)
$504/year
Enterprise
(per agent)
$672/year
WhatsApp$324/year
Telephony$48/year
Videocalls$276/agent/year
AI
Assistant$156/year
Agent$828/agent/year

Categories

Live Chats › Rank #4
Live Chats › Rank #37

Popularity

Determined by the number of sites using each technology.

The JivoChat software solution is 14 times more popular than SnapEngage.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

JivoChat is more popular in Russia, Brazil, and the United States, while SnapEngage is more popular in Colombia, Denmark, and Sweden.
Russia
Brazil
United States
Ukraine
Belarus
Turkey
United Kingdom
Kazakhstan
Chile
Moldova

Awards

Popularity by domain category

Determined by the number of sites in each category.

JivoChat is more popular among sites focused on business, marketing and merchandising, and online shopping, while SnapEngage is more commonly used on non-profit, advocacy and NGO sites.
Business
Marketing/Merchandising
Online Shopping
Internet Services
Education/Reference
Health
Travel
Software/Hardware
Fashion/Beauty
Finance/Banking

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#4,097
#16,369
#17,083
#22,277
#24,856
View more ➝
Name
Rank
#4,262
#10,327
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.