🆚 Laiye vs. Zendesk Chat

Type

Live chat software
Live chat software

About

Laiye is an AI-driven robotic process automation (RPA) platform that enables governments and enterprises to develop digital workforces using large language models.

Zendesk Chat is a live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time.

It supports customizable web and mobile chat widgets, offers proactive chat triggers to initiate conversations, omnichannel routing across messaging channels, and AI-driven responses, provides chat-to-ticket conversion so chats become support tickets, and supports more than 2,000 apps and integrations in the Zendesk Marketplace.

Headquarters

Beijing, China
San Francisco, California, United States

Website

Pricing

Free version ❌
Custom
Free version ❌Free 14-day trial
Support Team $228+/agent/year

Categories

Live Chats › Rank #114
Live Chats › Rank #2

Popularity

Determined by the number of sites using each technology.

The Zendesk Chat software is 860 times more popular than Laiye.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Zendesk Chat is more popular in the United States, the United Kingdom, and Australia, while Laiye is more popular in New Caledonia.
United States
United Kingdom
Australia
Netherlands
Spain
Italy
France
Germany
Brazil
India

Awards

Popularity by domain category

Determined by the number of sites in each category.

Zendesk Chat is more popular than Laiye in all market segments.
Online Shopping
Business
Marketing/Merchandising
Fashion/Beauty
Internet Services
Education/Reference
Travel
Software/Hardware
Health
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#77,921
View more ➝
Name
Rank
#1,333
#1,434
#1,852
View more ➝

See also

🗃️ About This Data