π LiveChat vs. Trengo
- π LiveChat is much more popular than Trengo.
- π LiveChat is more popular in the United States, Indonesia, and the United Kingdom.
- π Trengo is more popular in the Netherlands and Suriname.
LiveChat
TrengoType
About
LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.
It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.
Trengo is an AI-powered omnichannel customer engagement platform that centralizes 
WhatsApp, email, live chat, social media, and voice conversations in a shared team inbox.
It offers AI Agents that answer routine inquiries in over 70 languages, a no-code journey builder, kanban-style boards, GDPR-compliant EU data residency, and integrations with 
HubSpot, 
Salesforce, and 
Microsoft Dynamics.
Headquarters
Pricing
(100 visitors) $228/user/year
(400 visitors) $588/user/year
(1K visitors) $948/user/year
(300 conversations/month) $209+/month
(1K conversations/month) $350/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- π₯ Most popular in Indonesia in the Customer Support category.
- π₯ Most popular in Indonesia in the Live Chats category.
- π₯ Most popular in Poland in the Customer Support category.
- π₯ Most popular in Cambodia in the Customer Support category.
- π₯ Most popular in Cambodia in the Live Chats category.
- π₯ Third most popular in the Netherlands in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Text company profileποΈ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,653,460 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.