🆚 My Live Chat vs. Sprinklr
- 📈 My Live Chat is three times more popular than Sprinklr.
- 🌎 My Live Chat is more popular in the United States, India, and the United Kingdom.
- 🌍 Sprinklr is more popular in the Netherlands, Germany, and the United Arab Emirates.
Type
About
My Live Chat is a cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic.
It offers unlimited chats, proactive chat invitations and canned responses, multiple simultaneous chat sessions per agent, mobile apps for iOS and Android, live visitor monitoring, and full chat history with 3+ years of transcript retention.
Sprinklr Unified CXM is an AI-powered customer experience management platform.
It features a single-codebase architecture with a unified data layer for over 30 channels, generative AI-driven automation across all workflow stages, and enterprise-grade security and governance.
Headquarters
Pricing
(1 seat, 3 year chat history) $15/month
(2 seats, 5 year chat history) $29/month
(5 seats, 5 year chat history) $59/month
(10+ seats, 15 year chat history) $99+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⭐ 10th most popular in India in the Live Chats category.
- 🔥 17th most popular in India in the Analytics category.
- ⬆️ 24th most popular in the United Kingdom in the Live Chats category.
- ⬆️ 29th most popular in the United States in the Live Chats category.
- ⬆️ 58th most popular in the United Kingdom in the Analytics category.
- ⬆️ 50th most popular in the United States in the Live Chats category.
- ⬆️ 108th most popular in the United States in the Analytics category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tawk.to
Zendesk Chat
LiveChat
Zoho SalesIQ
WhatsApp🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,604,716 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.