🆚 Nice CXone vs. Sprinklr
- 📈 Nice CXone is slightly more popular than Sprinklr.
- 🌎 Nice CXone is more popular in the United States, Canada, and Chile.
- 🌍 Sprinklr is more popular in Germany, the United Kingdom, and the United Arab Emirates.
Statistics based on 3.3M+ analyzed websites. About this data
Type
Live chat software
Web analytics tool
About
NICE CXone is an omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base.
Sprinklr Unified CXM is an AI-powered customer experience management platform.
It features a single-codebase architecture with a unified data layer for over 30 channels, generative AI-driven automation across all workflow stages, and enterprise-grade security and governance.
Headquarters
Hoboken, New Jersey, United States
New York, United States
Pricing
Free version ❌Free 60-day trial
$71+/user/month
Free version ❌
$15,000+/year
Categories
Popularity
Determined by the number of sites using each technology.
The Nice CXone live chat software is 1.2 times more popular than Sprinklr.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Nice CXone is more popular in the United States, Canada, and Chile, while Sprinklr is more popular in Germany, the United Kingdom, and the United Arab Emirates.
United States
Germany
United Kingdom
United Arab Emirates
Netherlands
Spain
Australia
Canada
Switzerland
Japan
Awards
- ⭐ 9th most popular in the United States in the Customer Support category.
- ⬆️ 23rd most popular in the United States in the Live Chats category.
- 🔥 12nd most popular in the United Arab Emirates in the Live Chats category.
- 🔥 18th most popular in the United Arab Emirates in the Analytics category.
- ⬆️ 26th most popular in the Netherlands in the Live Chats category.
- ⬆️ 34th most popular in Germany in the Live Chats category.
- ⬆️ 48th most popular in the United States in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Nice CXone is more popular among sites focused on business, online shopping, and health, while Sprinklr is more commonly used on marketing and merchandising, travel, and recreation and hobbies sites.
Business
Online Shopping
Marketing/Merchandising
Health
Internet Services
Finance/Banking
Travel
Real Estate
Recreation/Hobbies
Fashion/Beauty
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Khoros
Dymatrix🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.