🆚 Provide Support vs. Smartsupp

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

Provide Support is a live chat solution for websites with cross-platform agent apps available for various mobile and desktop systems.

Smartsupp is a cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

It offers real-time live chat, AI-powered chatbots with templates and automated flows, visitor tracking and session recording, analytics on agent performance, customizable chat widgets, and integrations with email, Messenger, WhatsApp, and Google Analytics.

Headquarters

New York, United States
Brno, Czech Republic

Website

Pricing

Free version ❌Free 10-day trial
Small Business
(1 seat)
$24/month
Corporate
(3 seats)
$53/month
Enterprise
(10+ seats)
$108+/month
White label live chat$49/year
Free version ✔️50 conversations per month, 14 days of conversation history
Standard
(+ chatbots, basic statistics)
$168+/year
Pro
(+ teams of agents, segmentation)
$288+/year
Ultimate
(+ API, mobile SDK)
$2,868+/year
Mira AI
Shopping assistant add-on
$16+/month

Categories

Live Chats › Rank #33
Live Chats › Rank #9

Popularity

Determined by the number of sites using each technology.

The Smartsupp live chat software solution is 6 times more popular than Provide Support.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Smartsupp is more popular in the Czech Republic, Poland, and Slovakia, while Provide Support is more popular in the United States, Australia, and Canada.
Czech Republic
Poland
United States
Slovakia
Italy
Spain
France
Hungary
Germany
United Kingdom

Awards

Popularity by domain category

Determined by the number of sites in each category.

Smartsupp is more popular among sites focused on online shopping, business, and marketing and merchandising, while Provide Support is more commonly used on public information and non-profit, advocacy and NGO sites.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Software/Hardware
Travel
Fashion/Beauty
Education/Reference
Real Estate
Sports

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#63,564
miccostumes.com
#65,804
View more ➝
Name
Rank
#4,178
#12,514
#14,201
#18,954
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.