🆚 Respond.io vs. Zoho SalesIQ

Compare technologies based on real-world usage data *

📈 Zoho SalesIQ is much more popular than Respond.io.
🌎 Zoho SalesIQ is more popular in the United States, the United Kingdom, and India.
🌍 Respond.io is more popular in Malaysia, Hungary, and Hong Kong.

Respond.io

Zoho SalesIQ

Type

Live chat software solution

About

Respond.io is an AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more.

Zoho SalesIQ is a customer messaging and engagement platform that helps businesses track website visitors in real time, connect with them through live chat, and convert them into leads or support contacts.

The platform offers omnichannel messaging across channels including website and mobile app live chat, Messenger, WhatsApp, Telegram, Instagram, Line, and WeChat.

It also supports proactive chat triggers and rule-based routing, a codeless chatbot builder (Zobot) with AI and multilingual support, and detailed visitor tracking with behavior and scoring.

Headquarters

Hong Kong

Chennai, India

Website

respond.io #52,343

zoho.com/salesiq/ #191

Pricing

Free version ❌Free 7-day trial

Start
(5+ users)$99+/month

Growth
(10+ users)$199+/month

Advanced
(10+ users)$349+/month

Free version ✔️3 users, 100 operator chat sessions per month

Basic
(1K chat sessions)$10/user/month

Professional
(unlimited chat sessions)$17/user/month

Enterprisel
(unlimited chat sessions)$25/user/month

Popularity

Determined by the number of sites using each technology.

The Zoho SalesIQ live chat software solution is 14 times more popular than Respond.io.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Zoho SalesIQ is more popular in the United States, the United Kingdom, and India, while Respond.io is more popular in Malaysia, Hungary, and Hong Kong.

United States

United Kingdom

India

Australia

Canada

Spain

France

Germany

Netherlands

Italy

Awards

⭐ 4th most popular in the United Arab Emirates in the Live Chats category.
⭐ 5th most popular in Japan in the Live Chats category.
⭐ 6th most popular in Israel in the Live Chats category.
⭐ 7th most popular in the United States in the Live Chats category.
⭐ 7th most popular in the United Kingdom in the Live Chats category.

Popularity by domain category

Determined by the number of sites in each category.

Zoho SalesIQ is more popular among sites focused on business, online shopping, and marketing and merchandising, while Respond.io is more commonly used on motor vehicles sites.

Business

Online Shopping

Marketing/Merchandising

Internet Services

Software/Hardware

Education/Reference

Travel

Real Estate

Health

Fashion/Beauty