🆚 Tidio vs. Zoho Desk

Compare technologies based on real-world usage data *

Type

Live chat software solution
Customer support technology

About

Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.

It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.

Zoho Desk is a help desk software used by businesses to address customer queries and feedbacks over a variety of channels.

Headquarters

San Francisco, California, United States
Chennai, India

Website

Pricing

Free version ✔️50 conversations
Starter
(100 conversations)
$29/month
Growth
(2K conversations)
$59/month
Plus
(5K conversations)
$749/month
Lyro AI
(50 conversations)
$39/month
Free version ✔️
Express$9/user/month
Standard$20/user/month
Professional$35/user/month
Enterprise$50/user/month

Categories

Live Chats › Rank #5
Customer Support › Rank #3
Customer Support › Rank #23

Popularity

Determined by the number of sites using each technology.

The Tidio live chat software solution is 31 times more popular than Zoho Desk.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Tidio is more popular than Zoho Desk in all countries.
United States
United Kingdom
Australia
India
France
Canada
Italy
Spain
Germany
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Tidio is more popular than Zoho Desk in all market segments.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Education/Reference
Travel
Fashion/Beauty
Software/Hardware
Health
Real Estate

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#10,387
#17,232
View more ➝
Name
Rank
#32,438
#45,071
coachusa.com
#49,302
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.