⚡ CRM in Belgium

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers. These systems typically consolidate customer data, track communications like emails and calls, and automate marketing campaigns.

According to our data, customer relationship management systems are used on 2.8% of websites from Belgium.

⭐ Most Popular in 2025

The following chart shows the top CRM systems in Belgium in 2025, based on market share.

The most popular is Zenchef with a share of 20.3%, followed by Zendesk with 18.8% and Odoo with 18.1%.

🚀 Highlights

Here is a list of the top systems that are more popular in Belgium than worldwide.
Differences between global and country rankings are shown in parentheses.

✨ Best CRM Systems

Below is a more detailed list of all CRM systems used on sites from Belgium, ranked by their market share.

RankNameMarket share
1 ZenchefParis, France

A restaurant management software handling reservations, payments, and loyalty cards.
2 ZendeskSan Francisco, California, United States

A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.
3 OdooGrand Rosière, Belgium

An open source, web-based ERP system that includes CRM, eCommerce, accounting, inventory, point of sale, and project management.
4 BrevoParis, France

A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface.
5 ActiveCampaignChicago, Illinois, United States

An email and marketing automation platform that includes a CRM built for small and mid-sized businesses.
6 SalesforceSan Francisco, California, United States

A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships.
7 HubSpot CRMCambridge, Massachusetts, United States

An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database.
8 Microsoft Dynamics 365Redmond, Washington, United States

A cloud-based suite of CRM and ERP business applications offered by Microsoft.
9 CiviCRMSan Francisco, California, United States

A web-based constituent relationship management system built by and for nonprofit organizations and NGO's.
10 PipedriveNew York, United States

A web-based CRM that lets you track your sales pipeline, optimize leads, manage deals with AI, and automate your entire sales process.
11 VcitaBellevue, Washington, United States

A full-featured suite of cloud solutions for small and medium businesses that includes CRM, scheduling, invoicing and payments.
12 Zoho CRMChennai, India

A cloud-based contact management CRM for managing data, sales, marketing, and customer support operations.
13 FreshsalesSan Mateo, California, United States

A cloud-based CRM solution packed with features and AI-enhanced capabilities.
14 PegaWaltham, Massachusetts, United States

A cloud-based business process management and customer relationship management platform that helps organizations automate business processes and improve customer engagement.
15 SalesflareAntwerpen, Belgium

A simple yet powerful CRM for small and medium sized businesses selling B2B.
16 User.comHem, France

A business intelligence and marketing automation platform that includes omnichannel CRM, conversational support, and email marketing tools.
17 KustomerShort Hills, New Jersey, United States

An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Facebook Messenger.
18 Agile CRMDallas, Texas, United States

Customer relationship management software with marketing automation, sales pipeline, and customer service capabilities.

👉 See Also

Data is based on the analysis of 20,370 websites from Belgium.
Statistics were last calculated on .
For details, see our methodology and disclaimer.