⚡ CRM in Lithuania

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Lithuania is a Northern European country with a population of around 2.7 million people.

According to our data, customer relationship management systems are used on 1.6% of websites from Lithuania.

Statistics based on 9K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Lithuania in 2026, based on market share.

The most popular is Zendesk with an impressive share of 39.2%, followed by HubSpot CRM with 19.6% and Brevo with 13.9%.

Zendesk 39.2%
HubSpot CRM 19.6%
Brevo 13.9%
Pipedrive 7.6%
Bitrix24 5.7%
Salesforce 5.1%
Odoo 5.1%
ActiveCampaign 4.4%
Microsoft Dynamics 365 3.2%
Choice QR 1.3%
Zoho CRM 1.3%
Zenchef 0.6%
Edrone 0.6%
HighLevel 0.6%
Kommo 0.6%

🚀 Highlights

Here is a list of the top systems that are more popular in Lithuania than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Zendesk ^(-1)
4. Pipedrive ^(-11)
5. Bitrix24 ^(-1)
7. Odoo ^(-1)
10. Choice QR ^(-36)
13. Edrone ^(-6)
15. Kommo ^(-19)
16. Ontraport ^(-8)
17. Gist ^(-16)
18. Kustomer ^(-3)

✨ Best CRM Systems

Below is a more detailed list of 19 CRM systems used on sites from Lithuania, ranked by their market share.

Rank	Name	Market share
1	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	39.2%
2	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/seat/month	19.6%
3	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	13.9%
4	Pipedrive New York, United States A web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow. $24+/seat/month	7.6%
5	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	5.7%
6	Salesforce San Francisco, California, United States A cloud-based enterprise CRM platform that helps organizations manage sales, customer service, marketing, and customer relationships. $25+/user/month	5.1%
7	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source€14.80+/user/month	5.1%
8	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	4.4%
9	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP applications that unifies customer relationship management and enterprise resource planning processes on a single platform. $65+/user/month	3.2%
10	Choice QR Prague, Czech Republic A Czech restaurant management platform that provides an all-in-one system for digital menus, online ordering, payments, and customer management. €40+/month	1.3%
11	Zoho CRM Chennai, India A cloud-based customer relationship management platform for managing contacts, sales pipelines, marketing campaigns, customer support, and business workflows. $20+/user/month	1.3%
12	Zenchef Paris, France A restaurant management software platform that lets restaurants handle online reservations, table management, payments, and loyalty from a centralized system. €109+/month	0.6%
13	Edrone Krakow, Poland A CRM and marketing automation platform designed for e-commerce businesses, combining customer data management, customer engagement, and behavioral marketing tools. $$$	0.6%
14	HighLevel Dallas, Texas, United States An all-in-one marketing and sales platform built for agencies, marketers, and service businesses to capture leads, automate campaigns, manage pipelines, and communicate with clients from a single dashboard. $97+/month	0.6%
15	Kommo San Francisco, California, United States The global brand of amoCRM, a platform for managing sales conversations and customer relationships through messaging and other digital channels. $20.84+/user/month	0.6%
16	Ontraport Santa Barbara, California, United States A CRM and automation platform with email and SMS automation, web forms, payments, memberships, marketing tracking and partner programs. $29+/month	0.6%
17	Gist Newark, Delaware, United States A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk. Free$29+/month	0.6%
18	Kustomer Short Hills, New Jersey, United States An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Messenger. $89+/user/month	0.6%
19	Daktela Prague, Czech Republic A cloud-based omnichannel CCaaS platform that combines AI chatbots, voicebots, intelligent call routing, and an integrated CRM module. €30+/user/month	0.6%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 9,638 websites from Lithuania.
We currently track the presence of 66 CRM systems across the web.
Of these, 19 were detected on websites from Lithuania.
Statistics were last calculated on October 9, 2026.
For more details, see our methodology and disclaimer.