⚡ CRM in Latvia

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Latvia is a Northern European country with a population of around 1.9 million people.

According to our data, customer relationship management systems are used on 2% of websites from Latvia.

Statistics based on 5K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Latvia in 2026, based on market share.

The most popular is Zendesk with an impressive share of 39%, followed by HubSpot CRM with 22% and Brevo with 17%.

🚀 Highlights

Here is a list of the top systems that are more popular in Latvia than worldwide.
Differences between global and country rankings are shown in parentheses.

1. Zendesk ^(-1)
4. Salesforce ^(-1)
5. Microsoft Dynamics 365 ^(-4)
7. Pipedrive ^(-8)
8. Freshsales ^(-12)
11. Vcita ^(-2)
12. amoCRM ^(-10)
15. Upsales ^(-30)
16. Choice QR ^(-30)

✨ Best CRM Systems

Below is a more detailed list of 16 CRM systems used on sites from Latvia, ranked by their market share.

Rank	Name	Market share
1	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	39%
2	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/seat/month	22%
3	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	17%
4	Salesforce San Francisco, California, United States A cloud-based enterprise CRM platform that helps organizations manage sales, customer service, marketing, and customer relationships. $25+/user/month	7%
5	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP applications that unifies customer relationship management and enterprise resource planning processes on a single platform. $65+/user/month	4%
6	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	4%
7	Pipedrive New York, United States A web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow. $24+/seat/month	4%
8	Freshsales San Mateo, California, United States A cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance. Free$11+/user/month	1%
9	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	1%
10	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source€14.80+/user/month	1%
11	Vcita Bellevue, Washington, United States A cloud-based business management platform for small and medium-sized businesses that combines CRM, online scheduling, invoicing, payments, and client communication tools. $35+/month	1%
12	amoCRM Moscow, Russia A Russian cloud-based CRM platform that enables businesses to manage leads, track deals, and communicate with customers across messaging and social channels. 8,999 RUB+/year	1%
13	Zoho CRM Chennai, India A cloud-based customer relationship management platform for managing contacts, sales pipelines, marketing campaigns, customer support, and business workflows. $20+/user/month	1%
14	Zenchef Paris, France A restaurant management software platform that lets restaurants handle online reservations, table management, payments, and loyalty from a centralized system. €109+/month	1%
15	Upsales Stockholm, Sweden A CRM built specifically for SaaS companies that manages subscriptions, provides AI pipeline recommendations, and Keeps track of ARR changes, and forecasting future revenues. $$$	1%
16	Choice QR Prague, Czech Republic A Czech restaurant management platform that provides an all-in-one system for digital menus, online ordering, payments, and customer management. €40+/month	1%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 5,013 websites from Latvia.
We currently track the presence of 66 CRM systems across the web.
Of these, 16 were detected on websites from Latvia.
Statistics were last calculated on October 9, 2026.
For more details, see our methodology and disclaimer.