⚡ CRM in the Philippines

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

The Philippines is a Southeast Asian country with a population of over 118 million people.

According to our data, customer relationship management systems are used on 3.4% of websites from the Philippines.

Statistics based on 6K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in the Philippines in 2026, based on market share.

The most popular is HubSpot CRM with an impressive share of 39.8%, followed by Zendesk with 23.8% and Salesforce with 11.2%.

HubSpot CRM 39.8%
Zendesk 23.8%
Salesforce 11.2%
Brevo 7.3%
Odoo 4.4%
HighLevel 3.4%
ActiveCampaign 2.9%
Bitrix24 2.4%
Zoho CRM 1.9%
Microsoft Dynamics 365 1.5%
Kustomer 1%
Toast 1%
Freshsales 0.5%
Pega 0.5%
Vcita 0.5%

🚀 Highlights

Here is a list of the top systems that are more popular in the Philippines than worldwide.
Differences between global and country rankings are shown in parentheses.

3. Salesforce ^(-2)
5. Odoo ^(-3)
6. HighLevel ^(-5)
9. Zoho CRM ^(-1)
11. Kustomer ^(-10)
13. Freshsales ^(-7)
14. Pega ^(-29)
16. Ontraport ^(-8)

✨ Best CRM Systems

Below is a more detailed list of 16 CRM systems used on sites from the Philippines, ranked by their market share.

Rank	Name	Market share
1	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/seat/month	39.8%
2	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	23.8%
3	Salesforce San Francisco, California, United States A cloud-based enterprise CRM platform that helps organizations manage sales, customer service, marketing, and customer relationships. $25+/user/month	11.2%
4	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	7.3%
5	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source€14.80+/user/month	4.4%
6	HighLevel Dallas, Texas, United States An all-in-one marketing and sales platform built for agencies, marketers, and service businesses to capture leads, automate campaigns, manage pipelines, and communicate with clients from a single dashboard. $97+/month	3.4%
7	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	2.9%
8	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	2.4%
9	Zoho CRM Chennai, India A cloud-based customer relationship management platform for managing contacts, sales pipelines, marketing campaigns, customer support, and business workflows. $20+/user/month	1.9%
10	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP applications that unifies customer relationship management and enterprise resource planning processes on a single platform. $65+/user/month	1.5%
11	Kustomer Short Hills, New Jersey, United States An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Messenger. $89+/user/month	1%
12	Toast Boston, Massachusetts, United States A cloud-based restaurant point-of-sale and customer relationship management system. Free$69+/month	1%
13	Freshsales San Mateo, California, United States A cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance. Free$11+/user/month	0.5%
14	Pega Waltham, Massachusetts, United States A cloud-based business process management and customer relationship management platform that helps organizations automate business processes and improve customer engagement. $100+/user/month	0.5%
15	Vcita Bellevue, Washington, United States A cloud-based business management platform for small and medium-sized businesses that combines CRM, online scheduling, invoicing, payments, and client communication tools. $35+/month	0.5%
16	Ontraport Santa Barbara, California, United States A CRM and automation platform with email and SMS automation, web forms, payments, memberships, marketing tracking and partner programs. $29+/month	0.5%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 6,043 websites from the Philippines.
We currently track the presence of 64 CRM systems across the web.
Of these, 16 were detected on websites from the Philippines.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.