⚡ CRM in the Philippines

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

The Philippines is a Southeast Asian country with a population of over 118 million people.

According to our data, customer relationship management systems are used on 2.1% of websites from the Philippines.

Statistics based on 5K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in the Philippines in 2026, based on market share.

The most popular is Zendesk with an impressive share of 42.2%, followed by Salesforce with 13.8% and Brevo with 12.1%.

Zendesk 42.2%
Salesforce 13.8%
Brevo 12.1%
HubSpot CRM 6.9%
Odoo 6.9%
ActiveCampaign 5.2%
HighLevel 4.3%
Microsoft Dynamics 365 3.4%
Zoho CRM 2.6%
Kustomer 1.7%
Bitrix24 1.7%
Pega 0.9%
GA Connector 0.9%
LeadSquared 0.9%

🚀 Highlights

Here is a list of the top systems that are more popular in the Philippines than worldwide.
Differences between global and country rankings are shown in parentheses.

2. Salesforce ^(-3)
5. Odoo ^(-3)
7. HighLevel ^(-4)
8. Microsoft Dynamics 365 ^(-1)
9. Zoho CRM ^(-1)
10. Kustomer ^(-10)
12. Pega ^(-10)
13. GA Connector ^(-13)
14. LeadSquared ^(-21)

✨ Best CRM Systems

Below is a more detailed list of 14 CRM systems used on sites from the Philippines, ranked by their market share.

Rank	Name	Market share
1	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	42.2%
2	Salesforce San Francisco, California, United States A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships. $25+/user/month	13.8%
3	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	12.1%
4	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/month	6.9%
5	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source	6.9%
6	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	5.2%
7	HighLevel Dallas, Texas, United States An all-in-one marketing and sales platform built for agencies, marketers, and service businesses to capture leads, automate campaigns, manage pipelines, and communicate with clients from a single dashboard. $97+/month	4.3%
8	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP business applications offered by Microsoft. $65+/user/month	3.4%
9	Zoho CRM Chennai, India A cloud-based contact management CRM for managing data, sales, marketing, and customer support operations. $20+/user/month	2.6%
10	Kustomer Short Hills, New Jersey, United States An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Messenger. $89+/user/month	1.7%
11	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	1.7%
12	Pega Waltham, Massachusetts, United States A cloud-based business process management and customer relationship management platform that helps organizations automate business processes and improve customer engagement. $100+/user/month	0.9%
13	GA Connector Warsaw, Poland A platform that enables the exchange of data between Google Analytics and CRM systems, with integrations for Salesforce, Microsoft Dynamics, Zoho CRM, Pipedrive, and others. $125+/month	0.9%
14	LeadSquared Bengaluru, India A sales automation platform that includes lead management, CRM and email marketing tools. $25+/user/month	0.9%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 5,449 websites from the Philippines.
We currently track the presence of 63 CRM systems across the web.
Of these, 14 were detected on websites from the Philippines.
Statistics were last calculated on May 5, 2026.
For more details, see our methodology and disclaimer.