⚡ CRM in Vietnam

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Vietnam is a Southeast Asian country with a population of over 99 million people.

According to our data, customer relationship management systems are used on 1.3% of websites from Vietnam.

Statistics based on 27K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Vietnam in 2026, based on market share.

The most popular is HubSpot CRM with an impressive share of 32.4%, followed by Zendesk with 29.4% and Odoo with 8.8%.

HubSpot CRM 32.4%
Zendesk 29.4%
Odoo 8.8%
Microsoft Dynamics 365 8.5%
Salesforce 7.4%
Bitrix24 6%
Brevo 6%
Zoho CRM 1.6%
ActiveCampaign 1.4%
Keap 1.1%
amoCRM 0.5%
EnvyBox 0.3%
Freshsales 0.3%
GA Connector 0.3%
HighLevel 0.3%

🚀 Highlights

Here is a list of the top systems that are more popular in Vietnam than worldwide.
Differences between global and country rankings are shown in parentheses.

3. Odoo ^(-5)
4. Microsoft Dynamics 365 ^(-5)
8. Zoho CRM ^(-2)
10. Keap ^(-7)
11. amoCRM ^(-12)
12. EnvyBox ^(-2)
13. Freshsales ^(-7)
14. GA Connector ^(-11)
17. Agile CRM ^(-24)

✨ Best CRM Systems

Below is a more detailed list of 17 CRM systems used on sites from Vietnam, ranked by their market share.

Rank	Name	Market share
1	HubSpot CRM Cambridge, Massachusetts, United States An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database. Free$45+/seat/month	32.4%
2	Zendesk San Francisco, California, United States A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting. $19+/agent/month	29.4%
3	Odoo Grand Rosière, Belgium An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management. FreeOpen source€14.80+/user/month	8.8%
4	Microsoft Dynamics 365 Redmond, Washington, United States A cloud-based suite of CRM and ERP applications that unifies customer relationship management and enterprise resource planning processes on a single platform. $65+/user/month	8.5%
5	Salesforce San Francisco, California, United States A cloud-based enterprise CRM platform that helps organizations manage sales, customer service, marketing, and customer relationships. $25+/user/month	7.4%
6	Bitrix24 Kaliningrad, Russia A Russian multi-component collaboration, automation, sales and marketing software platform. Free$61+/month	6%
7	Brevo Paris, France A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface. Free$9+/month	6%
8	Zoho CRM Chennai, India A cloud-based customer relationship management platform for managing contacts, sales pipelines, marketing campaigns, customer support, and business workflows. $20+/user/month	1.6%
9	ActiveCampaign Chicago, Illinois, United States An email and marketing automation platform that includes a CRM built for small and mid-sized businesses. $15+/month	1.4%
10	Keap Dallas, Texas, United States A fully integrated business automation solution that combines CRM, email marketing, sales automation, appointment scheduling, and invoicing for small and mid-sized businesses. $299+/month	1.1%
11	amoCRM Moscow, Russia A Russian cloud-based CRM platform that enables businesses to manage leads, track deals, and communicate with customers across messaging and social channels. 8,999 RUB+/year	0.5%
12	EnvyBox Penza, Russia A suite of marketing and conversion-focused widgets for websites designed to capture leads, engage visitors, and support online sales. 840 RUB+/month	0.3%
13	Freshsales San Mateo, California, United States A cloud-based customer relationship management solution that helps sales teams manage leads, contacts, and deals while automating engagement across email, phone, chat, and SMS with built-in AI assistance. Free$11+/user/month	0.3%
14	GA Connector Warsaw, Poland A platform that enables the exchange of data between Google Analytics and CRM systems, with integrations for Salesforce, Microsoft Dynamics, Zoho CRM, Pipedrive, and others. $125+/month	0.3%
15	HighLevel Dallas, Texas, United States An all-in-one marketing and sales platform built for agencies, marketers, and service businesses to capture leads, automate campaigns, manage pipelines, and communicate with clients from a single dashboard. $97+/month	0.3%
16	Pipedrive New York, United States A web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow. $24+/seat/month	0.3%
17	Agile CRM Dallas, Texas, United States Customer relationship management software with marketing automation, sales pipeline, and customer service capabilities. Free$14.99+/user/month	0.3%

👉 See Also

🌎 CRM in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 27,955 websites from Vietnam.
We currently track the presence of 64 CRM systems across the web.
Of these, 17 were detected on websites from Vietnam.
Statistics were last calculated on September 18, 2026.
For more details, see our methodology and disclaimer.