⚡ CRM in Saudi Arabia

Customer Relationship Management (CRM) systems are centralized platforms for managing company interactions with current and potential customers.

Saudi Arabia is a Western Asian country with a population of over 37 million people.

According to our data, customer relationship management systems are used on 3.4% of websites from Saudi Arabia.

⭐ Most Popular in 2026

The following chart shows the top CRM systems in Saudi Arabia in 2026, based on market share.

The most popular is Microsoft Dynamics 365 with an impressive share of 39.6%, followed by Odoo with 19.4% and Zendesk with 12.7%.

🚀 Highlights

Here is a list of the top systems that are more popular in Saudi Arabia than worldwide.
Differences between global and country rankings are shown in parentheses.

✨ Best CRM Systems

Below is a more detailed list of 14 CRM systems used on sites from Saudi Arabia, ranked by their market share.

RankNameMarket share
1
Microsoft Dynamics 365
Redmond, Washington, United States

A cloud-based suite of CRM and ERP business applications offered by Microsoft.

$65+/user/month
2
Odoo
Grand Rosière, Belgium

An open-source, web-based ERP system that provides integrated business applications including CRM, e-commerce, accounting, inventory, point of sale, and project management.

FreeOpen source
3
Zendesk
San Francisco, California, United States

A customer service and engagement platform that offers tools for omnichannel ticketing, help center self-service, AI-powered agents, workflow automation, analytics, and reporting.

$19+/agent/month
4
Salesforce
San Francisco, California, United States

A cloud-based enterprise CRM that provides a comprehensive set of tools for managing customer relationships.

$25+/user/month
5
Brevo
Paris, France

A cloud-based CRM and email marketing platform that combines multichannel messaging, marketing automation, and contact management in a unified interface.

Free$9+/month
6
Zoho CRM
Chennai, India

A cloud-based contact management CRM for managing data, sales, marketing, and customer support operations.

$20+/user/month
7
Pega
Waltham, Massachusetts, United States

A cloud-based business process management and customer relationship management platform that helps organizations automate business processes and improve customer engagement.

$100+/user/month
8
HubSpot CRM
Cambridge, Massachusetts, United States

An all-in-one relationship management platform that integrates marketing, sales, service, and operations tools around a central contact database.

Free$45+/month
9
Kustomer
Short Hills, New Jersey, United States

An AI-powered conversational CRM that helps businesses manage customer interactions across multiple messaging platforms, including SMS, WhatsApp, and Facebook Messenger.

$89+/user/month
10
Bitrix24
Kaliningrad, Russia

A Russian multi-component collaboration, automation, sales and marketing software platform.

Free$61+/month
11
Zoko
Bengaluru, India

A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support.

$39.99+/month
12
ActiveCampaign
Chicago, Illinois, United States

An email and marketing automation platform that includes a CRM built for small and mid-sized businesses.

$15+/month
13
Pipedrive
New York, United States

A web-based customer relationship management platform that helps sales teams track leads, manage deals, and monitor sales pipelines through a visual workflow.

$24+/seat/month
14
Vcita
Bellevue, Washington, United States

A full-featured suite of cloud solutions for small and medium businesses that includes CRM, scheduling, invoicing and payments.

$35+/month

👉 See Also

Data is based on the analysis of 3,894 websites from Saudi Arabia.
Statistics were last calculated on .
For details, see our methodology and disclaimer.