πŸ“ˆ Customer Support Technologies Ranked #26–#40 in the United States

See the Top 25

Customer support software covers a wide range of tools, such as help desks, ticketing systems, knowledge bases, customer service platforms, and IT service management (ITSM) solutions, all designed to help companies handle and respond to customer questions or issues.

The United States of America (USA) is a North American country with a population of over 341 million people.

Statistics based on 675K+ analyzed websites. About this data

The following list shows the customer support technologies ranked from 26th to 40th out of 40 used on websites in the United States.

RankNameMarket share
26
Dynamics 365 Customer Service
Redmond, Washington, United States

A customer support and case management platform within the Dynamics 365 business application suite for managing omnichannel service operations and customer interactions.

$50+/user/month
27
Spiceworks Cloud Help Desk
Austin, Texas, United States

A help desk with basic functionality available for free (ad-supported).

Free$5/seat/month
28
Featurebase
Tallinn, Estonia

A support and product management suite that combines AI-assisted customer support, user feedback collection, public roadmaps, and product update announcements in a single platform.

Free$37+/seat/month
29
Jira Service Management
Sydney, Australia

A service management solution developed by Atlassian for IT and service teams.
30
Kayako
Austin, Texas, United States

A unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform.

$39+/agent/month
31
TeamSupport
Dallas, Texas, United States

An AI-powered customer support ticketing and chat software designed for B2B SaaS companies.

$29+/agent/month
32
HelpDesk
WrocΕ‚aw, Poland

A centralized cloud ticketing system that allows businesses to manage customer communications in one place.

$34+/agent/month
33
osTicket
Alexandria, Louisiana, United States

An open-source web-based support ticket system that helps organizations collect, manage and respond to customer inquiries created via email, phone and web forms.

FreeOpen source$12+/agent/month
34
Zammad
Berlin, Germany

An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution.

FreeOpen source€2,999+/year
35
Meiqia
Beijing, China

A Chinese customer service platform that uses artificial intelligence to provide live chat, chatbots, and voice agents for managing customer interactions.

Free1,888 CNY+/seat/year
36
Customerly
Dublin, Ireland

An AI-first customer service platform offering chatbots, help desk tools, and task-completing AI agents.

$19+/seat/month
37
TOPdesk
Delft, Netherlands

A Dutch enterprise service management solution with a focus on IT Service Management.

$76+/agent/month
38
GLPI
Paris, France

An open-source IT service management and helpdesk software used to handle support requests and manage IT assets in one system.

FreeOpen source€100+/month
39
Upvoty
Eindhoven, Netherlands

A user feedback management platform that focuses on proactive feedback through feedback boards.

$15+/month
40
7moor
Beijing, China

A Chinese cloud-based call center and customer service platform that allows enterprises to provide multi-channel support through phone, web chat, WeChat, Weibo, and email.

$35+/month

πŸ‘‰ See Also

πŸ—ƒοΈ About This Data