Kayako

Austin, Texas, United States

Kayako is a unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform.

According to our data, Kayako ranks 40th among the customer support technologies we track.
It has 0.09% of the customer support market share and is detected on 0.002% of all websites.

πŸ’Έ Pricing

Kayako is a commercial product priced starting at $39 per agent per month (paid annually) with a free 14-day trial.

Essential$468+/agent/year
EnterpriseCustom

πŸ“Š Rankings and Market Share

⚑ Sites Powered by Kayako

We have data on 61 websites that use Kayako customer support technology. Here is a list of some of the top ranked ones.

The highest rated site using Kayako is bigl.ua.

#WebsiteRankCountryLanguage
1 bigl.ua #9,494 Ukraine Ukrainian
2 netopia-payments.com #59,476 Romania Romanian
3 rwaq.org #98,473 Arabic
4 deepfreeze.com #130,680 United States English
5 getnamenecklace.com #172,710 United States English
6 cherryaudio.com #174,626 United States English
7 kfc.com.my #188,412 Malaysia American English
8 acoustica.com #249,102 English
9 moissaniteco.com #250,671 English
10 redrivercatalog.com #282,993 United States English
11 click2mail.com #417,571 United States English
12 zennolab.com #432,935 Germany English
13 actbuildingsystems.com #517,284 United States American English
14 dadecountyschools.org #540,573 American English
15 nialexisplatform.org #565,273 United Kingdom English
16 kbsgolfshafts.com #582,528 English
17 assetmindersolutions.co.uk #650,681 United Kingdom English
18 tiredirect.ca #680,574 Canada English
19 qumaron.com #800,079 France English
20 privacyforcops.org #848,641 English

πŸ“ˆ Usage Statistics

Most of the sites that use Kayako:

Most of the sites using Kayako are from the United States, Germany, and the United Kingdom.

  • United States 44.2%
  • Germany 7%
  • United Kingdom 7%
  • France 4.7%
  • Netherlands 4.7%
  • Romania 4.7%
  • Australia 2.3%
  • Belgium 2.3%
  • Canada 2.3%
  • Other 20.8%

Most Kayako users speak English or Arabic.

  • English 86.9%
  • Arabic 3.3%
  • German 1.6%
  • Romanian 1.6%
  • Italian 1.6%
  • Dutch 1.6%
  • Polish 1.6%
  • Ukrainian 1.6%
  • Other 0.2%

Kayako customer support technology is especially popular on .com and .org top-level domains.

  • .com 68.9%
  • .org 6.6%
  • .nl 3.3%
  • .net 1.6%
  • .ca 1.6%
  • .ch 1.6%
  • .eu 1.6%
  • .ua 1.6%
  • .pl 1.6%
  • Other 11.6%

The primary market segments for websites utilizing Kayako include Internet services, business, and marketing and merchandising.

  • Internet Services 18.5%
  • Business 14.8%
  • Marketing/Merchandising 14.8%
  • Software/Hardware 14.8%
  • Fashion/Beauty 11.1%
  • Online Shopping 7.4%
  • Education/Reference 3.7%
  • Blogs/Wiki 3.7%
  • Real Estate 3.7%
  • Other 7.5%

πŸ•΅οΈ Similar Technologies

These are some of the best Kayako alternatives.

RankName
3
Tidio
San Francisco, California, United States

A customer service platform that provides live chat, chatbots and a helpdesk system.

Free$29+/month
5
Gorgias
San Francisco, California, United States

A customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.

$10+/month
11
Re:amaze
Tempe, Arizona, United States

An integrated customer service, live chat, and helpdesk platform for online businesses.

$29+/user/month
37
Zammad
Berlin, Germany

An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution.

FreeOpen source€2,999+/year
46
GLPI
Paris, France

An open-source IT service management and helpdesk software used to handle support requests and manage IT assets in one system.

FreeOpen source€100+/month

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πŸ’¬ Frequently Asked Questions

Where is Kayako's headquarters?

Kayako is located in Austin, Texas, United States.

Can I use Kayako for free?

No, Kayako is a paid solution.

How much does it cost?

Kayako is priced from $39 per agent per month (paid annually) for the Essential plan.

Can I try Kayako for free?

Yes, you can try Kayako for free for 14 days and see if it meets your needs.

Which country uses Kayako the most?

The majority of Kayako users are from the United States.

Who uses Kayako?

According to our data, Kayako is used on at least 61 sites, including such established ones as bigl.ua, netopia-payments.com, and rwaq.org.

What are the alternatives to Kayako?

Alternatives and possible competitors to Kayako may include Re:amaze, Gorgias, and Zammad.

Statistics were last calculated on .
For details, see our methodology and disclaimer.