Khoros
Khoros is an all-in-one digital contact center platform designed for enterprise-scale customer engagement.
It provides a unified agent desktop that consolidates messaging, social, chat, email, and voice channels, includes a drag-and-drop conversational AI builder, supports AI-driven automation for routing and agent assistance, and delivers analytics with SLA and KPI tracking.
According to our data, Khoros ranks 39th among the customer support technologies we track.
It has 0.09% of the customer support market share and is detected on 0.002% of all websites.
- 🏠 Website
💸 Pricing
📊 Rankings and Market Share
- Customer Support
- Rank: 39
- Market share: 0.09%
- Live Chats
- Rank: 91
- Market share: 0.05%
⚡ Sites Powered by Khoros
We have data on 63 websites that use Khoros customer support technology. Here is a list of some of the top ranked ones.
The highest rated site using Khoros is videotron.com.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #6,226 | Canada | French | |
| 2 | #7,645 | Belgium | Dutch | |
| 3 | #7,741 | English | ||
| 4 | #8,406 | Singapore | English | |
| 5 |  techcommunity.microsoft.com |
United States | American English | |
| 6 | #52,876 | United States | American English | |
| 7 | #54,718 | United States | American English | |
| 8 | #55,815 | Saudi Arabia | Arabic | |
| 9 | #64,680 | English | ||
| 10 | #105,894 | United States | English | |
| 11 | #112,042 | United States | Mexican Spanish | |
| 12 | #197,822 | Netherlands | English | |
| 13 | #307,556 | Germany | German | |
| 14 | #427,330 | Spain | Spanish | |
| 15 | #467,687 | Germany | German | |
| 16 | #500,176 | American English | ||
| 17 | United States | English | ||
| 18 | #752,209 | Chile | Spanish | |
| 19 | #783,452 | Colombia | Spanish | |
| 20 | American English |
📈 Usage Statistics
Most of the sites that use Khoros:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Internet Services category.
Most of the sites using Khoros are from the United States, Canada, and Germany.
- United States 36.8%
- Canada 10.5%
- Germany 7.9%
- United Kingdom 7.9%
- Belgium 5.3%
- Netherlands 5.3%
- Saudi Arabia 5.3%
- Spain 5.3%
- Australia 2.6%
- Other 13.1%
Most Khoros users speak English, Spanish, or German.
- English 79.4%
- Spanish 7.9%
- German 4.8%
- French 4.8%
- Dutch 1.6%
- Arabic 1.6%
Khoros customer support technology is especially popular on .com top-level domains.
- .com 73%
- .ca 3.2%
- .de 3.2%
- .be 3.2%
- .ai 3.2%
- .sa 3.2%
- .edu.sg 1.6%
- .com.mx 1.6%
- .cl 1.6%
- Other 6.2%
The primary market segments for websites utilizing Khoros include Internet services, business, and online shopping.
- Internet Services 12.5%
- Business 12.5%
- Online Shopping 12.5%
- Finance/Banking 12.5%
- Software/Hardware 12.5%
- Marketing/Merchandising 6.3%
- Education/Reference 6.3%
- Forum/Bulletin Boards 6.3%
- Travel 6.3%
- Other 12.3%
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Intercom💬 Frequently Asked Questions
What is the company behind Khoros?
Khoros is owned by Khoros, LLC, headquartered in Austin, Texas, United States.
Does Khoros offer a free trial?
No, Khoros does not provide a free trial. However, a demo may be available.
Which country uses Khoros the most?
The majority of Khoros users are from the United States.
Who uses Khoros?
According to our data, Khoros is used on at least 63 sites, including such established ones as videotron.com,
orange.be, and
eurostar.com.
Do academic institutions use Khoros?
Yes. The most prominent of these is ntu.edu.sg.
What are the alternatives to Khoros?
Alternatives and possible competitors to Khoros may include Five9,
RingCentral, and
Nice CXone.