📈 Live Chat Software Ranked #51–#75

See the Top 25
Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.
Statistics based on 3.5M+ analyzed websites. About this data

The following list shows the live chat software ranked from 51st to 75th out of 110 currently tracked.

RankNameMarket share
51
Brevo Conversations
Paris, France

Platform includes live chat, chatbot, WhatsApp integration and AI capabilities.

Free$15/user/month
52
HelpCrunch
Wilmington, Delaware, United States

A multi-channel customer service platform for managing live chat, chatbot, email and knowledgebase support.

$15+/user/month
53
Nice CXone
Hoboken, New Jersey, United States

An omnichannel customer experience platform that delivers workflow automation, AI agents, voice self-service, and a centralized knowledge base.

$71+/user/month
54
Ada
Toronto, Ontario, Canada

An AI-first customer service platform that delivers AI agents that are easy to deploy, measure, coach, and continuously improve.

$$$
55
Botpress
Quebec City, Canada

An all-in-one platform for developers building chatbot applications powered by the latest LLMs.

Free$89+/month
56
Voiceflow
San Francisco, California, United States

A no-code platform that allows users to build chat and voice AI agents through a visual interface, without coding.

Free$60+/month
57
iAdvize
Nantes, France

A conversational conversion platform that provides AI-powered shopping assistants for e-commerce.

$290+/month
58
Sprinklr
New York, United States

An AI-powered customer experience management platform.

$15,000+/year
59
ChatBot
Wrocław, Poland

An AI platform that allows you to build and deploy conversational chatbots without any coding skills.

$65+/month
60
Emplifi
Columbus, Ohio, United States

An unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies.

$2,400+/year
61
Giosg
Helsinki, Finland

A sales acceleration platform that combines live chat, chatbots, AI and interactive content to maximize online sales by improving the online experience.

$$$
62
Venyoo
Tatarstan, Russia

A Russian live chat and lead engagement service designed for real-time communication between businesses and website visitors.

53 RUB+/month
63
Dialogflow
Mountain View, California, United States

A natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application.

$0.002+/request
64
Respond.io
Hong Kong

An AI-powered customer engagement platform that unifies all communication channels, including WhatsApp, Messenger, Instagram Business Chat, TikTok, Telegram, LINE, Viber, and more.

$99+/month
65
Zoko
Bengaluru, India

A WhatsApp-based messaging platform and CRM for Shopify that enables order management, upsell campaigns, abandoned cart recovery, broadcast messaging, and scalable customer support.

$39.99+/month
66
Gladly
San Francisco, California, United States

A customer service platform for B2C companies that unifies customer conversations, profile data, and service workflows across channels into a single view.

$180+/user/month
67
Daktela
Prague, Czech Republic

A cloud-based CCaaS platform for omnichannel contact centers, featuring AI chatbots and voicebots, intelligent call routing, and a CRM module.

€30+/user/month
68
Customers.ai
Boston, Massachusetts, United States

A visitor identification and prospecting platform that provides B2C businesses and marketing agencies with tools to find and engage customers.

$199+/month
69
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month
70
Gist
Newark, Delaware, United States

A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk.

Free$29+/month
71
Chatlio
Seattle, Washington, United States

A live chat solution that allows to talk with customers directly from Slack.

$29+/month
72
Microsoft Copilot Studio
Redmond, Washington, United States

A low-code platform for building, customizing, and managing generative AI assistants called copilots.

$30+/user/month
73
User.com
Hem, France

A business intelligence and marketing automation platform that includes omnichannel CRM, conversational support, and email marketing tools.

$$$
74
HappyFox
Irvine, California, United States

A web-based, AI-driven, multi-channel help desk software that can handle requests via email, phone, and live chat.

$29+/agent/month
75
Zammad
Berlin, Germany

An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution.

FreeOpen source€2,999+/year

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